Windows - Clunk Noise from Rear Power Window

Bulletin No.
95-044

Issue Date
DEC 4, 1995

Model
1994-95
CIVIC

Applicable To
See VEHICLES
AFFECTED

File Under
BODY

Clunk Noise From the Rear Power Window

SYMPTOM

A clunk noise when raising or lowering the rear power window(s).

PROBABLE CAUSE

The threads on the window glass mounting bolts stop short of the bolt heads. This prevents the bolts from being fully tightened, and causes a clunk noise when the window is operated.

VEHICLES AFFECTED

Civic LX 4-door (USA production):

1994 - ALL

1995 - Thru VIN 1HGEG8557SL053852

PARTS INFORMATION

Window Glass Mounting Bolt (2 per window):
P/N 90112-SR4-000, H/C 3898053





WARRANTY CLAIM INFORMATION

In warranty:
The normal warranty applies.

Out of warranty:
Any repair performed after warranty expiration may be eligible for goodwill consideration by the District Service Manager or your Zone Office. You must request consideration, and get a decision, before starting work.

Failed part: Right, P/N 73400-SR1-A00
H/C 3889623

Left, P/N 73450-SR1-A00
H/C 3889680

Contention code: B07

Defect code: 042

CORRECTIVE ACTION

Replace the rear window glass mounting bolts with the new bolts listed under PARTS INFORMATION. Be careful not to scratch or damage any interior trim parts.

1. Lower the rear window to the bottom of its travel.





2. Remove the inner handle and the armrest pocket







3. Pry out the door panel's eight clips, then lift it off.





4. Carefully pry out the two inner door grommets, remove the inner door bracket (two screws), and gently pull away the upper half of the rain protector.





5. Remove the two window glass mounting bolts.





6. Inspect the new bolts to ensure they have complete threads.

7. Install the new bolts, and torque them to 10 Nm (7.2 lb).

8. Reinstall the rain protector, the door panel, the handle, and the armrest.

9. Check the operation of the window. If necessary, adjust the glass. Refer to section 20 of the 1994 or 1995 Civic Service Manual for adjustment information.

10. Check the operation of the other rear window. If you hear a clunk noise, repeat steps 1 through 9 on that side.