Interior - A-Pillar Trim Rattles

04-031

May 28, 2004

Applies To: See VEHICLES AFFECTED

Rattle From the A-Pillar Trim or the Dashboard Corner

SYMPTOM

A rattle comes from the A-pillar trim or the dashboard corner area when driving on a rough or bumpy road.

PROBABLE CAUSE

Too much clearance between the A-pillar trim and the dashboard.





VEHICLES AFFECTED

CORRECTIVE ACTION

Apply wool felt to the A-pillar trim.

REQUIRED MATERIALS

Wool Felt (100 mm x 1,000 mm):

P/N 06993-5A5-000, H/C 2086676

(One piece is enough to repair 8 to 10 A-pillar trim pieces.)





WARRANTY CLAIM INFORMATION

In warranty:
The normal warranty applies.

Failed Part: P/N 84151 -55A-003ZB H/C 6462485

Defect Code: 07404

Symptom Code: 04201

Skill Level: Repair Technician

Out of warranty:
Any repair performed after warranty expiration may be eligible for goodwill consideration by the District Parts and Service Manager or your Zone Office. You must request consideration, and get a decision, before starting work.

DIAGNOSIS

Test-drive the vehicle on a rough or bumpy road, and listen for a rattle. If a rattle comes from the lower A-pillar trim area (driver's side, passenger's side, or both), apply pressure to the trim.

^ If the rattle goes away, proceed with REPAIR PROCEDURE.

^ If the rattle continues, look for other causes.

REPAIR PROCEDURE

1. Remove the front door opening trim near the affected A-pillar trim.





2. Remove the A-pillar trim by releasing the two clips.





3. Cut six 15 mm x 20 mm pieces of the wool felt, remove the adhesive backing, and install the felt onto the A-pillar trim ribs in the areas shown.

4. Cut one 160 mm x 5 mm piece of the wool felt, remove the adhesive backing, and install the felt onto the A-pillar as shown.





5. Cut one 210 mm x 5 mm piece of the wool felt, remove the adhesive backing, and install the felt onto the A-pillar as shown.

6. Reinstall the A-pillar trim and the front door opening trim.

7. Make sure the wool felt is not visible.

8. If the rattle was heard at both A-pillars, repeat steps 1 thru 7 to repair the other side.

9. Test-drive the vehicle on the same rough road to check for the rattle.

^ If the rattle is no longer present, the repair is complete.

^ If the rattle is still present, look for other causes.





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