Audio Disc Skips

Special Tools Required
Diagnostics CD 07AAZ-SDBA100

Audio disc skips

1. Confirm the vehicles tires are properly inflated.
2. Check the customers CD for scratches, fingerprints, and marks.

NOTE: The following test should be performed with audio unit bass and treble set to customers listening performance. When comparing to known good vehicles, comparison should be performed on same model and trim level.

3. Test drive to identify when the CD skips. The audio diagnostic CD (T/N: 07AAZ-SDBA100) can be used if customers CD is not available. Use tracks 10-12.

Does the CD skip?

YES - Go to step 4.

NO - Operation is normal.

4. Compare the customers CD that is skipping in a known-good vehicle under the same conditions.

Does the CD skip in the known-good vehicle under the same conditions?

YES - Operation is normal.

NO - Go to step 5.

NOTE: The following test should be performed with vehicle parked and engine running.

5. Insert the diagnostic skip test CD (T/N: 07AAZ-SDBA300) (ABEX TCD 721). Play tracks 2-11 and note the track number(s) where the CD starts skipping. Do the same test on a known-good vehicle.

Does the CD skip on the same track number(s) as known-good vehicle?

YES - Operation is normal.

NO - Go to step 6.

6. Insert the diagnostic skip test CD (T/N: 07AAZ-SDBA200) (ABEX TCD 725B) play tracks 7-11 and tracks 13-15 and note the track number(s) where the CD starts skipping. Perform the same test on a known-good vehicle.

Does the CD skip on same track number(s) as known-good vehicle?

YES - Operation is normal.

NO
- With navigation: Replace navigation unit.
- Without navigation: Replace audio unit.