Symptom Troubleshooting

Symptom Troubleshooting: Radio preset memory is lost

Radio preset memory is lost

NOTE: If only the XM stations are lost, go to XM radio preset memory is lost. XM Radio Preset Memory Is Lost (With Navigation)

1. Set each of the radio station preset buttons.

Do each of the buttons set properly?
YES - Go to step 2.

NO -
- With navigation: Replace the navigation unit. Service and Repair

- Without navigation: Replace the audio unit. Audio Unit Removal/Installation (Without Navigation, With Audio)



2. Turn the ignition switch to LOCK (0) for 1 minute, then turn it back to ON (II).

3. Test the preset buttons for proper recall operation.

Do the preset buttons recall the set radio stations?
YES - System is normal at this time. Check the connections at the navigation unit or the audio unit.

NO -
- With navigation: Replace the navigation unit. Service and Repair

- Without navigation: Replace the audio unit. Audio Unit Removal/Installation (Without Navigation, With Audio)