Audio Disc Does Not Play

Symptom Troubleshooting: Audio disc does not play

Special Tools Required

- Diagnostic CD 07AAZ-SDBA100

Audio disc does not play

NOTE:

- Check the vehicle battery condition first. Testing and Inspection

- Check the connectors for poor connections or loose terminals.

- Disc labels should not be used in the audio-navigation unit or the audio unit. They may jam and damage the player mechanism.

1. Try loading a known-good disc.

Does the disc load?
YES - Go to step 2.

NO - Go to Audio disc does not load. Audio Disc Does Not Load


2. Insert the audio diagnostic CD (T/N: 07AAZ-SDBA100) in the audio-navigation unit or audio unit.

Does the disc play?
YES - The original disc is faulty, or has an unreadable format.

NO -
- With navigation: Replace the audio-navigation unit. Audio-Navigation Unit Removal/Installation (With Navigation)

- Without navigation: Replace the audio unit. Audio Unit Removal/Installation (Without Navigation, With Audio)