Audio Disc Skips

Symptom Troubleshooting: Audio disc skips

Special Tools Required

- Diagnostic CD 07AAZ-SDBA100
- Skip test CD 07AAZ-SDBA200
- Skip test CD 07AAZ-SDBA300

Audio disc skips

NOTE:

- Check the vehicle battery condition first. Testing and Inspection

- Check the connectors for poor connections or loose terminals.

- Disc labels should not be used in the audio-navigation unit or audio unit. They may jam and damage the player mechanism.

1. Confirm the vehicles tires are properly inflated.

2. Check the customers CD for scratches, fingerprints, and marks.
NOTE: Do the following test with the audio-navigation unit or the audio unit bass and treble set to customers listening performance. When comparing to known-good vehicles, comparison should be performed on same model and trim level.

3. Test drive to identify when the CD skips. The audio diagnostic CD (T/N: 07AAZ-SDBA100) can be used if customers CD is not available. Use tracks 10 to 12.

Does the CD skip?
YES - Go to step 4.

NO - Operation is normal.


4. Compare the customers CD that skips in a known-good vehicle under the same conditions.

Does the CD skip in the known-good vehicle under the same conditions?
YES - Operation is normal.

NO - Go to step 5.
NOTE: Do the following test with vehicle parked and engine running.


5. Insert the diagnostic skip test CD (T/N: 07AAZ-SDBA300) (ABEX TCD 721). Play tracks 2 to 11 and note the track number(s) where the CD starts skipping. Do the same test on a known-good vehicle.

Does the CD skip on the same track number(s) as the known-good vehicle?
YES - Operation is normal.

NO - Go to step 6.


6. Insert the diagnostic skip test CD (T/N: 07AAZ-SDBA200) (ABEX TCD 725B) play tracks 7 to 11 and tracks 13 to 15 and note the track number(s) where the CD starts skipping. Perform the same test on a known-good vehicle.

Does the CD skip on same track number(s) as the known-good vehicle?
YES - Operation is normal.

NO -
- With navigation: Replace the audio-navigation unit. Audio-Navigation Unit Removal/Installation (With Navigation)

- Without navigation: Replace the audio unit. Audio Unit Removal/Installation (Without Navigation, With Audio)