Recall - Vehicle Moves In Opposite Direction Of Shifter
11-058September 23, 2011
Applies To:
2011 CR-Z with M/T - Check the iN VIN status for eligibility
Safety Recall: Software Update for Vehicle Moving in Opposite Direction of
Shift Lever
(Supersedes 11-058, dated September 14, 2011, to revise the information marked by the black bars and asterisks)
REVISION SUMMARY
*An example of the customer letter was added.*
BACKGROUND
If the IMA battery temperature is very cold or very hot, and the vehicle stalls because of insufficient clutch disengagement, the vehicle may move very slowly in the opposite direction of the gear selected. This unexpected movement may increase the risk of a crash or personal injury to people in the path of the vehicle.
CUSTOMER NOTIFICATION
All owners of affected vehicles will be sent a notification of this safety recall. An example of the customer notification is included at the end of this service bulletin.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
In addition, check for a punch mark above the first character of the engine compartment VIN. A punch mark in that location means this safety recall has already been completed.
Some vehicles affected by this recall may be in your new or used vehicle inventory. As a matter of federal law, these vehicles must be repaired before they are sold.
Should a dealership sell an unrepaired vehicle that subsequently causes injury or damage because of the recalled item, the dealership will be solely responsible to the damaged party, and will be required to defend and indemnify American Honda for any resulting claims. To see if a vehicle in inventory is affected by this recall, do a VIN status inquiry before selling it.
CORRECTIVE ACTION
Update the IMA motor software.
WARRANTY CLAIM INFORMATION
Operation Number: 1255A2
Flat Rate Time: 0.2 hour
Failed Part: P/N 1K000-RTW-A01
Defect Code: 55F00
Symptom Code: R9400
Skill Level: Repair Technician
SOFTWARE INFORMATION
NOTE:
Unnecessary or incorrect repairs resulting from a failure to update the HDS or MVCI are not covered under warranty.
MVCI Control Module (CM) Database Update:
24-AUG-2011 or later
HDS Software Version:
3.001.011 or later
Before beginning the repair, make sure that both the HDS and MVCI are updated as listed above. For more information about updating the HDS and the MVCI, refer to Service Bulletin 01-023, Updating Control Units/Modules.
The MVCI automatically checks the vehicle's reprogrammable systems and, if an update is available, displays that system on the System Selection screen. Select the system that is indicated in this service bulletin to update. Check that the MVCI indicates the applicable program ID listed (or a later program ID) as the Recommended Update when the update begins.
If the MVCI displays This vehicle does not need an update at this time during the update, the software for this service bulletin is already installed.
REPAIR PROCEDURE
1. Update the IMA motor software. Refer to Service Bulletin 01-023, Updating Control Units/Modules.
2. Center-punch a completion mark above the first character of the engine compartment VIN:
Disclaimer