GPS Icon Is White Or Not Shown

Navigation System Symptom Troubleshooting - GPS icon is white or not shown

GPS icon is white or not shown

NOTE:
* Check the vehicle battery condition first Battery Test.
* Refer to GPS Information for real-time satellite reception display.
* Check the GPS signal reception in an open area. With good reception, the icon is normally green.
* Check any official Honda service website for more service information about the navigation system.
* Check the connectors for poor connections or loose terminals.

1. Problem verification:

Problem verification
-1. Park the vehicle in an open area.

-2. Turn the ignition switch to ON (II).

-3. Check the GPS icon on the map screen.

Is the GPS icon missing?
-YES- The failure is duplicated, go to step 2.
-NO- Intermittent failure, the system is OK at this time.

2. Determine possible failure area (accessories, others):

Determine possible failure area (accessories, others)
-1. Turn the ignition switch to LOCK (0).

-2. Check for aftermarket metallic window tint on the front window and electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit.

Is there aftermarket metallic window tint or electronic accessories?
-YES- Remove tint or the accessories, and recheck.
-NO- Go to step 3.

3. Determine possible failure area (reception, others):

Determine possible failure area (reception, others)
-1. Turn the ignition switch to ON (II).

-2. Go into the System Diagnostic Mode, and use the GPS Information diagnosis to check the GPS reception Navigation System Diagnostic Mode.

Are there 4 or more GPS satellite icon displayed?
-YES- Go to step 4.
-NO- Move the vehicle (make sure you're in an open area away from buildings, power lines, other vehicles, and any other sources of strong magnetic fields), and recheck.

4. DTC check:

DTC check
-1. Check for hard error codes How To Troubleshoot The Navigation System.

Are there any navigation DTCs indicated?
-YES- Go to indicated DTC's troubleshooting.
-NO- Go to step 5.

5. Audio-navigation unit check:

Audio-navigation unit check
-1. Turn the ignition switch to LOCK (0).

-2. Substitute a known-good GPS antenna Service and Repair, and recheck.

Does the symptom go away?
-YES- Replace the original GPS antenna.
-NO- Replace the audio-navigation unit Audio-Navigation Unit Removal and Installation.