How to Perform Trouble Diagnosis For Quick and Accurate Repair

HOW TO PERFORM TROUBLE DIAGNOSIS FOR QUICK AND ACCURATE REPAIR
A good understanding of the malfunction conditions can make troubleshooting faster and more accurate. In general, each customer feels differently about a problem. It is important to fully understand the symptoms or conditions for a customer complaint.
Make good use of the two sheets provided, "INFORMATION FROM CUSTOMER" and "DIAGNOSTIC WORKSHEET", to perform the best troubleshooting possible.




WORK FLOW




INFORMATION FROM CUSTOMER

Key Points
WHAT Vehicle & A/T model
WHEN Date Frequencies
WHERE Road conditions
HOW Operating conditions, Symptoms

Diagnostic Worksheet (Part 1 Of 2):

Diagnostic Worksheet (Part 2 Of 2):

DIAGNOSTIC WORKSHEET