Work Flow
WORK FLOW
A good understanding of the malfunctioning conditions can make troubleshooting faster and more accurate. In general, the feeling about a problem depends on each customer. It is important to fully understand the symptoms or under what conditions a customer complains. Make good use of the two sheets provided, "Information from customer" and "Diagnostic worksheet", in order to perform the best troubleshooting possible.
INFORMATION FROM CUSTOMER
Key Points
WHAT...Vehicle & A/T model
WHEN...Date, Frequencies
WHERE...Road conditions
HOW...Operating conditions, Symptoms
DIAGNOSTIC WORKSHEET