Navigation System - Display Won't Rise/Lower/Stay up

Classification:
EL07-004

Reference
ITB07-021

Date:
May 24, 2007

2005-2006 G35; NAVI DISPLAY UNIT WILL NOT RISE / LOWER / STAY UP

APPLIED VEHICLE:
2005-2006 G35 (V35)

APPLIED VIN(S):
Vehicles built before:
JNKCV51E(*)6M516358
JNKCV51F(*)6M612147
JNKCV54E(*)6M712927

APPLIED DATE(S):
Vehicles built before: March 1, 2006

IF YOU CONFIRM

The Navigation system (NAVI) display unit:

^ Does not rise

^ Does not lower

^ Goes up then goes down automatically (will not stay up)

ACTION

Replace the Display Motor Assembly with the one from the Parts Information section of this bulletin. Refer to the Service Procedure for details.

NOTE:
Do not replace the complete Display Unit Assembly for this issue if it should occur.

CLAIMS INFORMATION





Submit a Primary Failed Part (PP) line claim using the claims coding shown.





PARTS INFORMATION

SERVICE PROCEDURE





1. Write down all radio station presets.

2. Disconnect both battery cables (negative cable first).





3. Remove the Display Unit Assembly. Refer to

Removal and Installation of Display Unit in the AV section of the appropriate Electronic Service Manual.

2. Disconnect both battery cables (negative cable first).

4. Place the assembly on a clean padded surface like folded cloth fender covers.





NOTE:
The following procedure involves many small hardware pieces (see below). Use of a small tray with Dockets or other tool to keep the pieces separate is recommended.





5. Remove the two screws shown in Figure 2. Then disconnect the ribbon cable from its connector.





6. Remove the five screws shown in Figure 3.





7. Remove the six screws shown in Figure 4.





8. Move faceplate LH harness from behind the audio frame bracket (Figure 5a) to in front of bracket (Figure 5b). Then do the same for the faceplate RH harness.





9. Place the faceplate down and away from the audio frame as shown in Figure 6.





10. Lift the NAVI display unit slightly from the frame and then tilt it away so the harness connector can be released from the frame. Then lift the NAVI display unit up and away from the frame.





11. Raise the display unit in the motor assy. (if it is not already) by turning the screw heads shown in Figure 8.





12. Remove the four course thread and two fine thread screws from the display back cover. Then remove the cover.





13. Remove the four pan-head screws (two shown) holding the screen surround trim.





14. Remove the two screen switch screws. Then while holding the switch lift and separate the frame from the switch and screen.





15. Gently remove the two-piece plastic fasteners holding the ribbon cable to the case.

16. The ribbon cable is held into the connector with a locking bar.

The locking bar is a hand-press-fit into the connector but is loosely retained when released by the two clips.

Gently pry up on each end of the locking bar to release the ribbon cable.

CAUTION:
Do Not lift the locking bar more than 1 mm.





17. A new contact part of the switch will come with the new motor assy. The button part of the switch is to be reused. Remove the button part from the switch part as shown.





18. Remove the screw for ribbon ground.





19. While supporting the NAVI LCD screen remove the four screws (two shown) holding it to the display motor assy.





20. Remove the four screws attaching the LCD power supply to the display motor assy.

21. Replace the display motor assy. Assemble in reverse order of disassembly.





NOTE:
If the two-piece plastic fasteners holding the ribbon cable to the case are damaged apply felt tape as shown to secure the cable.

22. Re-connect the vehicle battery.

23. Re-program the radio presets.





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