Campaign - 20 Amp Micro Relay Bad Internal Connection
XT418-S921X-TYPE
DATE 02/02
MODEL
2002 MY
X-TYPE
VIN
C50848-C52536
Internal Connection Issue - Replace 20 Amp Micro Relay - Service Action S921
Issue:
Some 2002 MY X-TYPE vehicles within the above VIN range may have 20 Amp micro relays within the engine compartment and the passenger fuse boxes that may have a bad internal connection caused by a faulty rivet within the relay As a result, some circuits (see table) could operate intermittently and the vehicle could go into 'limp home mode'.
Action:
Replace all of the 20 Amp micro relays within the engine compartment fuse box and the passenger fuse box at the earliest opportunity on all 2002 MY X-TYPE vehicles within the above VIN range.
A number of vehicles have been re-worked at the factory prior to dispatch. To assist in the identification of those vehicles that require re-work action, a list of all affected vehicles is provided in this bulletin.
Note:
All 20 Amp micro relays are black in color.
WORKSHOP PROCEDURE
Engine compartment
Note:
Ensure ignition is OFF before commencing with workshop procedure.
1. Open hood and fit fender protection covers.
2. Displace and reposition engine compartment fuse box door to open position.
3. Remove appropriate relays.
4. Install new relays in fuse box. Make sure they are fully seated.
5. Close fuse box door to closed position.
6. Remove fender protector covers.
7. Close hood.
Passenger compartment
Note:
Ensure ignition is OFF before commencing with workshop procedure.
1. Open glove box door.
2. Remove glove box access panel
3. Remove appropriate relays.
4. Install new relays in fuse box. Make sure they are fully seated.
5. Align and install glove box access panel.
6. Close glove box door.
7. Remove fender protection covers and close hood.
Parts Information
Warranty Information
GLOBAL ACES
Some changes to the DDW claim submission system are to be introduced in the near future which will change the entry of some Service Action and Recall Action data. Upon introduction of the revised DDW claim submission system, the following warranty information will apply.
Warranty claims should be submitted quoting the information found in the table. This will result in payment of the stated time and, where applicable parts/miscellaneous expense codes as listed.
Drive in/drive out may only be claimed when the vehicle has been brought in for this action alone to be undertaken.
Please use option code of X and also enter the SRO(s) and parts details on the claim applicable to the repair completed.
NOTE:
Always perform a DCS claim search first to determine whether this service action has been performed on this vehicle. The warranty selection under the vehicle inquiry will give a listing of all claims against the vehicle. If S921 appears in the fault code field, do not perform this service action.
DCS DEALERS
Submit claims using the appropriate summary code for the vehicle model and work performed. Follow standard campaign submission procedures.
NON-DCS DEALERS
Submit claims on the Recall Campaign Summary form W-25. Enter the appropriate summary code for the vehicle model and work performed in the Repair Code column. Do not use the W-1 warranty claim form.