System/Carrier Concerns - All Systems
Cellular Phone
System/Carrier Concerns - All Systems
Dropped calls, bad connections, noisy audio and other intermittent symptoms usually indicate a system or cellular carrier concern, and are not the fault of the phone itself. Such symptoms may occur in situations such as the following:
- In certain geographic areas (for example: areas of excessive foliage or hills) or at the edge of coverage areas
- At the same place each day
- At the same time each day
- Under bridges, tunnels, in lower freeways, or in congested downtown areas
If the customer phone exhibits any of the above symptoms or symptoms occur under the above conditions, the customer or the dealer should contact customer assistance at their particular cellular provider/carrier.