Initial Inspection and Diagnostic Overview
Inspection and Verification
1 Verify the customer concern.
2 Visually inspect for obvious signs of damage and system integrity.
CAUTION: If a steering gear assembly is returned under warranty with leaking output shaft seals, but there is also damage to the steering gear boot/boots the steering gear warranty will be invalid. This is due to the steering gear output shaft seals being damaged due to foreign materials entering the steering gear boot and damaging the steering gear output shaft seals thereafter.
3 If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
4 If the concern is not visually evident, verify the symptom and refer to the symptom chart.