Inspection and Verification

Inspection and Verification
1 Verify the customer's concerns by operating the vehicle to duplicate the condition.
2 Visually inspect the vehicle to determine any obvious cause(s) of the concern(s).
3 If the inspection reveals obvious causes that can be readily identified, repair as necessary.
4 If the concern(s) remains after the inspection, determine the symptom(s) and refer to the Symptom Chart.