Squeaks & Rattles - Diagnosis And Repair

No: 76/21/97/NAS

Ref: WSM Section 76

Issue: 1

Date: 10/06/97

PRIDE V 6-31

Squeaks and Rattles Diagnosis and

Repair

AFFECTED VEHICLE RANGE

RANGE ROVER (LP) AS OUTLINED

SITUATION:

CUSTOMER COMPLAINTS OF SQUEAKS AND RATTLES

Customer complaints about squeaks and rattles in New Range Rover vehicles are often difficult to diagnose and to eliminate. It is important to keep in mind that the customer perceives squeaks and rattles as a quality issue. These concerns must be dealt with in a timely manner, even though they do not affect the reliability of the vehicle.

RESOLUTION:

DIAGNOSE AND REPAIR SQUEAKS AND RATTLES

In order to properly diagnose squeak and raffle complaints, the technician must be able to identify the source(s) of the noises. The best way to do this is for the technician to go with the customer while they duplicate the noises. Use the charts on the following pages to guide you in the pursuit of these noises. The charts are broken down into five general categories as follows:

^ Dashboard and Center Console

^ Side Doors

^ Seats

^ Headliner

^ Vehicle Rear

NOTE:
The repairs outlined in this TIB are to be performed to resolve customer complaint of the symptoms described.

PARTS INFORMATION:

SEE INDIVIDUAL REPAIR CHARTS

WARRANTY CLAIMS:

Unless otherwise noted, squeak and rattle repair claims should be filed for the time required to locate and to repair the noise source.

Normal warranty policy and procedures apply




















Dashboard and Center Console





SIDE DOORS

















SEATS








Headliner








Vehicle Rear