Interior - Poor Functioning of 3rd Row Seats: Overview

No: 76/14/03/NAS
Ref:
*Issue: 2
Date: 10/31/03*

3rd Row Seat Functionality Improvements

AFFECTED VEHICLE RANGE:

Discovery Series II (LT) All with third row seating

* indicates updated information

SITUATION:

POOR FUNCTIONING OF 3rd ROW SEATS

The customer may complain of binding, incorrect latching, noise when the seats are stowed or other operational issues with the third row seats.

RESOLUTION:

ADJUST OR REPAIR THE SEAT COMPONENT CAUSING THE PROBLEM

Several areas have been identified as contributing to operating difficulties with third row seats. When a customer complaint has been verified and diagnosed, follow the applicable repair process.

PARTS INFORMATION:

4868L Washer(per seat) Qty 2 (Repair 1)
HWE100900 Seat latch - RH Qty 1 (Repair 2)
HWE100910 Seat latch - LH non rear A/C Qty 1 (Repair 2)
HWE000010PMA Seat latch - LH black, w rear A/C Qty 1 (Repair 2)
HXG100180 Twist grip - RH Qty 1 (Repair 4)
HXG100190 Twist grip - LH Qty 1 (Repair 4)
*STC50546 Super-glue Plastic Adhesive (Repair 4)*
HHQ100210 Cable Qty 2 (Repair 5)
HLD501380 Kit - Seat hook - RH Qty 1 (Repair 6)
HLD501390 Kit - Seat hook - LH Qty 1 (Repair 6)

WARRANTY CLAIMS:

78.80.89/32 Time 0.20 hrs. Repair 1
Adjust and clean striker. Includes check/lubricate seat latch
and load space accessory mat R&R

78.85.19 Time 0.30 hrs. Repair 2
Install replacement 3rd row occasional seat latch

78.85.89/56 Time 0.10 hrs. Repair 3
Adjust stowage latch and bump stop

*78.40.11 Time 0.40 hrs. Repair 4
Install replacement lever handle*

78.85.18 Time 0.30 hrs. Repair 5
Install replacement 3rd row occasional seat release cable

78.80.89/31 Time 0.30 hrs. Repair 6
Install replacement 3 row occasional seat hook

FAULT CODE: Z

Normal warranty policy and procedures apply.
Material allowance is included in labor operation.

REPAIR PROCEDURE

NOTE:
If the seat is not horizontal before latching it to the striker, the seat will not secure correctly, and the squab will not rise to the upright position. A firm action is required for the seat to latch properly. Ensure that there are no obstructions to the seat before operating. If necessary, advise the customer to refer to the Owners Handbook for the operating instructions.