Interior - Front Seat Belt Tapping Noise
No: SB144Ref:
*Issue: 3
Date: 21 Jan 2004*
Front Seatbelt Noise Correction
Updated information is indicated by asterisks.
AFFECTED VEHICLE RANGE:
*Discovery Series II (LT)
4A820935 to 4A845897*
SITUATION:
FREE PLAY PERMITS BELT BUCKLE TAPPING
Free play in the seat belt allows the buckle to come in contact with the "B" post trim when the belt is not in use. During normal drive cycles the buckle causes a "tapping" noise on the trim.
RESOLUTION:
INSTALL ANTI-RATTLE PADS FOR FRONT SEATBELT RATTLE
NOTE:
This Service Action is for un-sold vehicles held in Retailer inventory only.
Prior to customer delivery of vehicles within the affected VIN range, install anti-rattle pads to the left and right hand upper B post trim panels.
PARTS INFORMATION:
*EVN500010PMA Anti-rattle pad Qty 2 (After 21 Jan 04 stock is packed individually.
Order and claim quantity 2 per vehicle)*
LRN0002LABEL Campaign Label Qty 1 (NOTE: Sold in quantity pack of 100)
AS400 WARRANTY CLAIMS:
H144 (Option A) Time 0.20 hrs.
Apply anti-rattle pads to "B" pillars
H144 (Option B) Time 0.30 hrs.
Apply anti-rattle pads to "B" pillars. Includes Drive-in/Drive-out Time
DDW WARRANTY CLAIMS:
Warranty claims should be submitted quoting program code B144 together with the option code. This will result in payment of stated time and where applicable parts/miscellaneous expense.
The SRO information listed in the Table has been included for information only. Do not enter the SRO onto the claim.
The options that allow for drive in/drive out may only be claimed when the vehicle has been brought into the workshop for this action alone to be undertaken.
Normal warranty policy and procedures apply. Material allowance is included in labor operation.
REPAIR PROCEDURE
NOTE:
It is important to verify that the unsold vehicle is subject to this Service Action and has not had the repair performed at the Port of Entry.
INSTALL ANTI-RATTLE PADS
1. Verify unsold vehicle eligibility.
2. Open front and rear doors on one side of the vehicle.
3. Position the front seat fully rearwards and recline the seat back completely.
4. Release 300 mm (12 inches) of the door opening seal from both sides of the B pillar, adjacent to the finisher joint. (Figure 1)
5. Wipe the "B" pillar trim with alcohol parallel with and 10 mm lower than the horizontal joint line.
6. Dry the "B" post cleaned area where the velour pad is to be installed.
7. Remove the backing from the velour pad.
8. Position and secure the velour pad to the left hand B post lower finisher, parallel with and 10 mm lower than the horizontal joint line. (Figure 1)
9. Ensure the velour pad returns are folded behind and secured to the "B" post lower finisher.
10. Install the left hand "B" pillar door opening seals.
11. Close doors on the side being worked on.
12. Carry out steps 1 to 10 for the unrepaired side of the vehicle.
INSTALL CAMPAIGN LABEL
NOTE:
Campaign labels may have multiple Campaign numbers written on them if multiple campaigns are performed at the same time.
1. When all specified repairs have been accomplished, prepare the campaign label (LRNOOO2LABEL) as follows:
a) Place the label on a hard surface.
b) Use a ballpoint pen to neatly write/scribe in the bare aluminum areas of the label the following information:
^ Service Campaign code "B144"
^ Your retailer code
^ The date of repair
2. Clean all grease and dirt from the radiator support member.
3. Peel the completed campaign label from the backing paper and position it on the cleaned area.
4. Roll the label with the special roller tool to ensure proper adhesion.