Canada - Entertainment - Abnormal Radio Operation
BulletinTSB2789
Issue Date
May 10, 2010
Title
ABNORMAL RADIO OPERATION
Component
ELECTRICAL
Models
'07-'09 GX470
INTRODUCTION:
Some vehicles may demonstrate one or more of the following intermittent radio condition(s):
- scrambled, unreadable or blank display;
- no volume control;
- or turning ON/OFF by itself.
An improved radio has been developed to correct this condition.
APPLICABILITY:
PRODUCTION CHANGE INFORMATION:
This TSB applies to vehicles produced BEFORE the Production Change Effective VIN shown.
WARRANTY INFORMATION:
PARTS INFORMATION:
REQUIRED TOOLS & EQUIPMENT:
REPAIR PROCEDURE:
1. Order a replacement radio through the applicable radio exchange program per the Lexus Warranty Policy and Procedures: Policy 11.1 "Entertainment/Navigation Systems Program".
2. Remove the original radio, refer to the Repair Manual within E-TAS / TIS library:
- Division: Lexus
- Model: GX470
- Year: 2007/ 2008/ 2009
- Service Category: Audio/Visual/Telematics
- Section: Audio/Video
- Keyword: Radio Receiver: Removal
3. Install the updated radio, refer to the Repair Manual within E-TAS / TIS library:
- Division: Lexus
- Model: GX470
- Year: 2007/ 2008/ 2009
- Service Category: Audio/Visual/Telematics
- Section: Audio/Video
- Keyword: Radio Receiver: Installation
NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.