Body - Ralle/Itch Noise From Driver's Door

L-SB-0035-09

April 8, 2009

Rattle/itch Noise from Driver's Door

Service Category
Vehicle Exterior

Section
Door/Hatch

Market
USA





Applicability

Introduction

Some customers may describe a rattle or itch noise coming from the top rear corner of the driver's door. Follow the repair procedure in this bulletin to resolve this condition.

Production Change Information





This TSIB applies to vehicles produced BEFORE the Production Change Effective VINs shown.





Warranty Information

APPLICABLE WARRANTY

^ This repair is covered under the Lexus Comprehensive Warranty. This warranty is in effect for 48 months or 50,000 miles, whichever occurs first, from the vehicle's in-service date.

^ Warranty application is limited to correction of a problem based upon a customer's specific complaint.

Repair Procedure

1. Confirm rattle/itch noise is coming from the upper door frame area.

A. If noise is present, proceed to step 2 of the repair procedure.

B. If no noise is present, stop. If the source of the noise is coming from a different location, this TSIB does not apply.

2. Repair the rattle/itch noise by adjusting the door frame inward in 0.5 mm increments until the noise stops

A. Close the driver's door and open the rear door.





B. With a straight edge, measure the distance between the "B" Pillar and the edge of the door approximately 25mm down from the top of the door.





C. Mark the measurement on the straight edge with a piece of tape for a point of reference.

D. Open and secure the driver's door.

NOTE
Lower window before adjustment is made.

E. Apply inward pressure to the top rear corner of the door frame.

3. Close the door and check that the door frame moved inward 0.5mm.

4. Test drive the vehicle to ensure the noise is no longer present.

NOTE
If a rattle/itch noise can still be heard, repeat steps D-E.