Roadside Assistance - Towing & Jump Starting

Lexus RX 400h roadside assistance may be handled like conventional Lexus vehicles except as noted in the following pages.

Lexus Roadside Assistance is available during the basic warranty period by contacting:
United States: (800) 255-3987
Canada: (800) 265-3987




Shift Lever
Similar to most Lexus vehicles, the RX 400h uses a gated shift lever as shown in the illustration. However, the RX 400h shift lever includes a motor brake B position for high load regenerative braking when decelerating down a steep grade.

Towing
- A 4WD RX 400h must be towed with all 4 wheels off the ground.

- Do not tow the vehicle with 4 wheels on the ground. This may cause serious damage to the vehicle.

- The vehicle may be shifted out of Park into Neutral by turning the ignition-on, depressing the brake, then moving the gated shift lever to N.

- If the shift lever cannot be moved out of P (Park), a shift lock release button is provided near the shift lever as shown in the illustration.




- Electric Back Door Opener
The RX 400h is equipped with an electric back door opener. In the event of 12- Volt power loss, the door can only be opened with the manual release located on the inside, bottom of the door.

- Electric Fuel Door Opener
The RX 400h is equipped with an electric fuel door opener. In the event of 12- Volt power loss, the fuel door can only be opened with the manual release located inside the cargo area.

- Spare Tire
The jack and tools are provided in the cargo area as illustrated. The spare tire is fixed by the carrier underneath, outside the cargo area.




Jump Starting
The 12-Volt auxiliary battery may be jump started if the vehicle does not start and the instrument cluster gauges are dim or off after turning the ignition key to START.

The 12- Volt auxiliary battery is located in the engine compartment. The jump starting procedure is the same as for other Lexus vehicles.

- Connect the positive jumper cable to the positive battery post.
- Connect the negative terminal to the ground nut.
- The high voltage HV battery pack cannot be jump started.

Immobilizer & Anti-Theft Alarm
The vehicle has an electronic key immobilizer system and anti- theft alarm as standard equipment. The vehicle may only be started with a learned immobilizer coded key.

To disarm the Anti-Theft Alarm:

- Unlock the door using an ignition key or wireless remote control.
- Turn the ignition switch on.