Audio System - Abnormal Radio Operation
L-SB-0006-10January 15, 2010
Abnormal Radio Operation
Service Category
Audio/Visual/Telematics
Section
Audio/Video
Market
USA
Applicability
Introduction
Some vehicles may demonstrate one or more of the following intermittent radio condition(s): scrambled unreadable or blank display; no volume control; or turning ON/OFF by itself. An improved radio has been developed to correct this condition.
Production Change Information
This TSIB applies to vehicles produced BEFORE the Production Change Effective VINs shown.
Warranty Information
APPLICABLE WARRANTY
^ This repair is covered under the Lexus Comprehensive Warranty. This warranty is in effect for 48 months or 50,000 miles, whichever occurs first, from the vehicle's in-service date.
^ Warranty application is limited to occurrence of the specified condition described in this bulletin.
Radio must be obtained from the exchange program to qualify for warranty coverage.
Parts Information
Required Tools & Equipment
Additional SSTs may be ordered by calling 1-800-933-8335.
Repair Procedure
1. Order a replacement radio through the applicable radio exchange program per the Lexus Warranty Policy and Procedures: Policy 4.13 "Audio Systems Warranty Coverage".
2. Remove the original radio per the Technical Information System (TIS), applicable model year vehicle Repair Manual.
2007 / 2008 / 2009 GX 470: Audio/Visual/Telematics - Audio/Video - "Radio Receiver: Removal"
3. Install the updated radio per the TIS, applicable model year vehicle Repair Manual.
2007 / 2008 / 2009 GX 470: Audio/Visual/Telematics - Audio/Video - "Radio Receiver: Installation"