How To Proceed With Troubleshooting

DOOR / HATCH: TAIL GATE CLOSER SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

HINT
* Use these following procedures to troubleshoot the tail gate closer system.
* *: Use the Techstream.

1. VEHICLE BROUGHT TO WORKSHOP

NEXT -- Continue to next step.

2. INSPECT BATTERY VOLTAGE

Standard voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding.

NEXT -- Continue to next step.

3. CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Use the Techstream to check if the CAN communication system is functioning normally.

Result





B -- Go to CAN COMMUNICATION SYSTEM Diagnosis System
A -- Continue to next step.

4. CHECK DTC OUTPUT*

(a) Starting with the lower tail gate closed, open and close the lower tail gate 6 times.

(b) Check for DTCs Tail Gate Closer System.

(c) Clear the DTCs Tail Gate Closer System.

(d) Starting with the lower tail gate closed, open and close the lower tail gate 6 times.

(e) Recheck for DTCs Tail Gate Closer System.

Result





B -- Go to DIAGNOSTIC TROUBLE CODE CHART Tail Gate Closer System
A -- Continue to next step.

5. PROBLEM SYMPTOMS TABLE

(a) Refer to the Problem Symptoms Table Problem Symptoms Table.

Result





B -- Go to step 7
A -- Continue to next step.

6. OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Operation Check Operation Check.

(b) Terminals of ECU Tail Gate Closer System.

(c) Data List / Active Test Tail Gate Closer System.

NEXT -- Continue to next step.

7. REPAIR OR REPLACE

NEXT -- Continue to next step.

8. CONFIRMATION TEST

NEXT -- END