Canada - Entertainment - Multi Display Screen Blank
BulletinTSB2923
Issue Date
November 30, 2010
Title:
MULTI-DISPLAY SCREEN IS BLANK
Component
ELECTRICAL
Models:
'07-'08 LS460; '08 LS600h, LX570
INTRODUCTION:
Customers may complain of a blank or black screen on the multi-display assembly. Revised software for the hard disc drive assembly has been developed to remedy this condition.
APPLICABILITY:
PRODUCTION CHANGE INFORMATION:
This TSB applies to vehicles produced BEFORE the Production Change Effective VIN shown.
WARRANTY INFORMATION:
PARTS INFORMATION:
REPAIR PROCEDURE:
1. Confirm condition of blank or black multi-display assembly.
2. Disconnect power to the multi-display assembly for 5 minutes.
3. Reconnect power to the multi-display assembly.
4. If multi-display assembly returns to normal operation, replace HDD assembly using procedure found in TSB No. 2417, "Installation Cautions for EMVN & HDD".
5. If multi-display assembly still is blank or black, attempt to duplicate condition of blank or black display and diagnose condition by referencing the applicable model year Repair Manual:
- Division: Lexus
- Model: Applicable Model
- Year: Applicable Year
- Service Category: Audio/Visual/Telematics
- Section: Navigation/Multi Info Display
- Keyword: Navigation System (for HDD): No image appears on Multi-display
NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.