Navigation/Audio Systems - System Lock-Up
TSB 08-4-103/03/08
SYNC INOP/LOCK - SET TO SPANISH/FRENCH -
EQUIPPED WITH NAVIGATION AND THX - BUILT ON
OR BEFORE 12/20/2007
LINCOLN:
2008 MKZ, MKX
ISSUE
Some 2008 MKX and MKZ vehicles built on or before 12/20/2007 and equipped with both Navigation and THX audio Systems may experience a system lock up issue when the language is set to Spanish or French. This is caused by software incompatibilities between these systems. Vehicles not equipped with both systems are not affected.
ACTION
Follow the Service Procedure steps to correct the condition.
NOTE
THE SOFTWARE UPDATE IS ONLY RECOMMENDED FOR 2008 MODEL YEAR LINCOLN VEHICLES EQUIPPED WITH SYNC, NAVIGATION, AND THX SOUND WHERE THE SYNC LANGUAGE IS SET TO FRENCH OR SPANISH.
SERVICE PROCEDURE
Reprogram the Accessory Protocol Interface Module (APIM) module to Software level 8L2T-14D544-AE by following Workshop Manual, Section 418-01, APIM Module Programming procedure. Service Pack files may also be obtained at www.syncmyride.com.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
080401A 2008 MKX/MKZ Built 0.3 Hr.
Before 12/20/07:
Reprogram The APIM (Do
Not Use With 12651D,
12651D4, 12651D17)
DEALER CODING
CONDITION
BASIC PART NO. CODE
14D212 04
Disclaimer