Step AD36-AD65
Communications Network
Pinpoint Tests
Pinpoint Test AD: No Medium Speed Controller Area Network (MS-CAN) Communication, All Modules Are Not Responding
Refer to Wiring Diagram Set 14, Module Communications Network for schematic and connector information. Diagrams By Number
Normal Operation
The Medium Speed Controller Area Network (MS-CAN) uses an unshielded twisted pair cable.
This pinpoint test is intended to diagnose the following:
- Wiring, terminals or connectors
- Accessory Protocol Interface Module (APIM) (if equipped)
- Audio Control Module (ACM)
- Audio Digital Signal Processing (DSP) module (if equipped)
- Driver Door Module (DDM) (if equipped)
- Driver Seat Module (DSM) (if equipped)
- Dual Climate Controlled Seat Module (DCSM) (if equipped)
- Front Controls Interface Module (FCIM)
- Front Display Interface Module (FDIM)
- Global Positioning System Module (GPSM) (if equipped)
- Headlamp Control Module 2 (HCM-2) (if equipped)
- HVAC module (if equipped)
- Interior Lighting Control Module (ILCM) (if equipped)
- Instrument Panel Cluster (IPC) (gateway module)
- Remote Function Actuator (RFA) module (if equipped)
- Smart Junction Box (SJB)
PINPOINT TEST AD: NO MS-CAN COMMUNICATION, ALL MODULES ARE NOT RESPONDING
NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.
NOTE: Most faults are due to connector and/or wiring concerns. Carry out a thorough inspection and verification before proceeding with the pinpoint test. Inspection and Verification
NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Battery, Mounting and Cables Battery Disconnect.
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AD36 CHECK THE MS-CAN (+) AND MS-CAN (-) CIRCUITS FOR A SHORT TO GROUND WITH THE FDIM DISCONNECTED
- Disconnect: FDIM C2123 .
- Measure the resistance between the DLC C251-3, circuit VDB06 (GY/OG), harness side and ground; and between the DLC C251-11, circuit VDB07 (VT/OG), harness side and ground.
- Are the resistances greater than 1,000 ohms?
Yes
CONNECT the negative battery cable. GO to AD56.
No
GO to AD37.
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AD37 CHECK THE MS-CAN (+) AND MS-CAN (-) CIRCUITS FOR A SHORT TO GROUND WITH THE HVAC MODULE DISCONNECTED
- Disconnect: HVAC Module C2356a or C228a .
- Measure the resistance between the DLC C251-3, circuit VDB06 (GY/OG), harness side and ground; and between the DLC C251-11, circuit VDB07 (VT/OG), harness side and ground.
- Are the resistances greater than 1,000 ohms?
Yes
CONNECT the negative battery cable. GO to AD57.
No
If the vehicle is equipped with a Global Positioning System Module (GPSM), GO to AD38.
If the vehicle is not equipped with a GPSM, GO to AD39.
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AD38 CHECK THE MS-CAN (+) AND MS-CAN (-) CIRCUITS FOR A SHORT TO GROUND WITH THE GPSM DISCONNECTED
- Disconnect: GPSM C2300 .
- Measure the resistance between the DLC C251-3, circuit VDB06 (GY/OG), harness side and ground; and between the DLC C251-11, circuit VDB07 (VT/OG), harness side and ground.
- Are the resistances greater than 1,000 ohms?
Yes
CONNECT the negative battery cable. GO to AD58.
No
GO to AD39.
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AD39 CHECK THE MS-CAN (+) AND MS-CAN (-) CIRCUITS FOR A SHORT TO GROUND WITH THE IPC DISCONNECTED
- Disconnect: Instrument Panel Cluster (IPC) C220 .
- Measure the resistance between the DLC C251-3, circuit VDB06 (GY/OG), harness side and ground; and between the DLC C251-11, circuit VDB07 (VT/OG), harness side and ground.
- Are the resistances greater than 1,000 ohms?
Yes
CONNECT the negative battery cable. GO to AD59.
No
If the vehicle is equipped with an Interior Lighting Control Module (ILCM), GO to AD40.
If the vehicle is not equipped with an ILCM, GO to AD41.
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AD40 CHECK THE MS-CAN (+) AND MS-CAN (-) CIRCUITS FOR A SHORT TO GROUND WITH THE ILCM DISCONNECTED
- Disconnect: ILCM C2411 .
- Measure the resistance between the DLC C251-3, circuit VDB06 (GY/OG), harness side and ground; and between the DLC C251-11, circuit VDB07 (VT/OG), harness side and ground.
- Are the resistances greater than 1,000 ohms?
Yes
CONNECT the negative battery cable. GO to AD60.
No
GO to AD41.
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AD41 VERIFY VEHICLE EQUIPMENT - DSM
- Verify whether the vehicle is equipped with a Driver Seat Module (DSM).
- Is the vehicle equipped with a DSM?
Yes
GO to AD42.
No
GO to AD43.
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AD42 CHECK THE MS-CAN (+) AND MS-CAN (-) CIRCUITS FOR A SHORT TO GROUND WITH THE DSM DISCONNECTED
- Disconnect: DSM C341d .
- Measure the resistance between the DLC C251-3, circuit VDB06 (GY/OG), harness side and ground; and between the DLC C251-11, circuit VDB07 (VT/OG), harness side and ground.
- Are the resistances greater than 1,000 ohms?
Yes
CONNECT the negative battery cable. GO to AD61.
No
GO to AD43.
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AD43 VERIFY VEHICLE EQUIPMENT - DCSM
- Verify whether the vehicle is equipped with a Dual Climate Controlled Seat Module (DCSM).
- Is the vehicle equipped with a DCSM?
Yes
GO to AD44.
No
GO to AD45.
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AD44 CHECK THE MS-CAN (+) AND MS-CAN (-) CIRCUITS FOR A SHORT TO GROUND WITH THE DCSM DISCONNECTED
- Disconnect: DCSM C3265c .
- Measure the resistance between the DLC C251-3, circuit VDB06 (GY/OG), harness side and ground; and between the DLC C251-11, circuit VDB07 (VT/OG), harness side and ground.
- Are the resistances greater than 1,000 ohms?
Yes
CONNECT the negative battery cable. GO to AD62.
No
GO to AD45.
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AD45 VERIFY VEHICLE EQUIPMENT - APIM
- Verify whether the vehicle is equipped with an Accessory Protocol Interface Module (APIM).
- Is the vehicle equipped with an APIM?
Yes
GO to AD46.
No
GO to AD47.
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AD46 CHECK THE MS-CAN (+) AND MS-CAN (-) CIRCUITS FOR A SHORT TO GROUND WITH THE APIM DISCONNECTED
- Disconnect: APIM C3342 .
- Measure the resistance between the DLC C251-3, circuit VDB06 (GY/OG), harness side and ground; and between the DLC C251-11, circuit VDB07 (VT/OG), harness side and ground.
- Are the resistances greater than 1,000 ohms?
Yes
CONNECT the negative battery cable. GO to AD63.
No
GO to AD47.
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AD47 VERIFY VEHICLE EQUIPMENT - DDM
- Verify whether the vehicle is equipped with a Driver Door Module (DDM).
- Is the vehicle equipped with a DDM?
Yes
GO to AD48.
No
GO to AD49.
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AD48 CHECK THE MS-CAN (+) AND MS-CAN (-) CIRCUITS FOR A SHORT TO GROUND WITH THE DDM DISCONNECTED
- Disconnect: DDM C501a .
- Measure the resistance between the DLC C251-3, circuit VDB06 (GY/OG), harness side and ground; and between the DLC C251-11, circuit VDB07 (VT/OG), harness side and ground.
- Are the resistances greater than 1,000 ohms?
Yes
CONNECT the negative battery cable. GO to AD64.
No
GO to AD49.
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AD49 VERIFY VEHICLE EQUIPMENT - HCM-2
- Verify whether the vehicle is equipped with a Headlamp Control Module 2 (HCM-2).
- Is the vehicle equipped with an HCM-2?
Yes
GO to AD50.
No
GO to AD51.
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AD50 CHECK THE MS-CAN (+) AND MS-CAN (-) CIRCUITS FOR A SHORT TO GROUND WITH THE HCM-2 DISCONNECTED
- Disconnect: HCM-2 Inline C913 .
- Measure the resistance between the DLC C251-3, circuit VDB06 (GY/OG), harness side and ground; and between the DLC C251-11, circuit VDB07 (VT/OG), harness side and ground.
- Are the resistances greater than 1,000 ohms?
Yes
CONNECT the negative battery cable. GO to AD65.
No
REPAIR the circuit. CONNECT all modules. CONNECT the negative battery cable. CLEAR the DTCs. REPEAT the network test with the scan tool.
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AD51 CHECK FOR CORRECT SJB OPERATION
- Disconnect all the SJB connectors.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect all the SJB connectors and make sure they seat correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
Yes
INSTALL a new SJB. REFER to Multifunction Electronic Modules Smart Junction Box (SJB). CLEAR the DTCs. REPEAT the network test with the scan tool.
No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector.
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AD52 CHECK FOR CORRECT RFA MODULE OPERATION
- Disconnect all the RFA module connectors.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect all the RFA connectors and make sure they seat correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
Yes
INSTALL a new RFA module. REFER to Multifunction Electronic Modules Remote Function Actuator (RFA) Module. CONNECT all modules. CLEAR the DTCs. REPEAT the network test with the scan tool.
No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CONNECT all modules.
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AD53 CHECK FOR CORRECT ACM OPERATION
- Disconnect all the ACM connectors.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect all the ACM connectors and make sure they seat correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
Yes
INSTALL a new ACM. REFER to Information and Entertainment Systems Audio Control Module (ACM). CONNECT all modules. CLEAR the DTCs. REPEAT the network test with the scan tool.
No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CONNECT all modules.
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AD54 CHECK FOR CORRECT AUDIO DSP MODULE OPERATION
- Disconnect all the audio DSP module connectors.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect all the audio DSP module connectors and make sure they seat correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
Yes
INSTALL a new audio DSP module. REFER to Information and Entertainment Systems Audio Digital Signal Processing (DSP) Module. CLEAR the DTCs. CONNECT all modules. REPEAT the network test with the scan tool.
No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CLEAR the DTCs. CONNECT all modules. REPEAT the network test with the scan tool.
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AD55 CHECK FOR CORRECT FCIM OPERATION
- Disconnect the FCIM connector.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect the FCIM connector and make sure it seats correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
Yes
INSTALL a new FCIM. REFER to Information and Entertainment Systems Service and Repair. CLEAR the DTCs. CONNECT all modules. REPEAT the network test with the scan tool.
No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CLEAR the DTCs. CONNECT all modules. REPEAT the network test with the scan tool.
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AD56 CHECK FOR CORRECT FDIM OPERATION
- Disconnect the FDIM connector.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect the FDIM connector and make sure it seats correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
Yes
INSTALL a new FDIM. REFER to Information and Entertainment Systems Service and Repair. CONNECT all modules. CLEAR the DTCs. REPEAT the network test with the scan tool.
No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CONNECT all modules.
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AD57 CHECK FOR CORRECT HVAC MODULE OPERATION
- Disconnect all the HVAC module connectors.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect all the HVAC module connectors and make sure they seat correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
Yes
INSTALL a new HVAC module. REFER to Climate Control Service and Repair. CONNECT all modules. CLEAR the DTCs. REPEAT the network test with the scan tool.
No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CONNECT all modules.
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AD58 CHECK FOR CORRECT GPSM OPERATION
- Disconnect the GPSM connector.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect the GPSM connector and make sure it seats correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
Yes
INSTALL a new GPSM. REFER to Information and Entertainment Systems Service and Repair. CLEAR the DTCs. CONNECT all modules. REPEAT the network test with the scan tool.
No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CLEAR the DTCs. CONNECT all modules. REPEAT the network test with the scan tool.
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AD59 CHECK FOR CORRECT IPC OPERATION
- Disconnect the IPC connector.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect the IPC connector and make sure it seats correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
Yes
INSTALL a new IPC. REFER to Instrumentation, Message Center, and Warning Chimes Instrument Panel Cluster (IPC). CONNECT all modules. CLEAR the DTCs. REPEAT the network test with the scan tool.
No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CONNECT all modules.
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AD60 CHECK FOR CORRECT ILCM OPERATION
- Disconnect the ILCM connector.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect the ILCM connector and make sure it seats correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
Yes
INSTALL a new ILCM. REFER to Interior Lighting Service and Repair. CLEAR the DTCs. CONNECT all modules. REPEAT the network test with the scan tool.
No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CLEAR the DTCs. CONNECT all modules. REPEAT the network test with the scan tool.
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AD61 CHECK FOR CORRECT DSM OPERATION
- Disconnect all the DSM connectors.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect all the DSM connectors and make sure they seat correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
Yes
INSTALL a new DSM. REFER to Seating Service and Repair. CONNECT all modules. CLEAR the DTCs. REPEAT the network test with the scan tool.
No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CONNECT all modules.
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AD62 CHECK FOR CORRECT DCSM OPERATION
- Disconnect all the DCSM connectors.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect all the DCSM connectors and make sure they seat correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
Yes
INSTALL a new DCSM. REFER to Seating Dual Climate Controlled Seat Module (DCSM). CONNECT all modules. CLEAR the DTCs. REPEAT the network test with the scan tool.
No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CONNECT all modules.
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AD63 CHECK FOR CORRECT APIM OPERATION
- Disconnect the APIM connector.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect the APIM connector and make sure it seats correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
Yes
INSTALL a new APIM. REFER to Information and Entertainment Systems Accessory Protocol Interface Module (APIM). CONNECT all modules. CLEAR the DTCs. REPEAT the network test with the scan tool.
No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CONNECT all modules.
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AD64 CHECK FOR CORRECT DDM OPERATION
- Disconnect all the DDM connectors.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect all the DDM connectors and make sure they seat correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
Yes
INSTALL a new DDM. REFER to Handles, Locks, Latches and Entry Systems Service and Repair. CONNECT all modules. CLEAR the DTCs. REPEAT the network test with the scan tool.
No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CONNECT all modules.
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AD65 CHECK FOR CORRECT HCM-2 OPERATION
- Disconnect the HCM-2 connector.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect the HCM-2 connector and make sure it seats correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
Yes
INSTALL a new HCM-2. REFER to Exterior Lighting Headlamp Control Module 2 (HCM-2). CONNECT all modules. CLEAR the DTCs. CONNECT all modules. REPEAT the network test with the scan tool.
No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CONNECT all modules. REPEAT the network test with the scan tool.
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