Interior - Difficult To Lower Rear Seat Back/Seats Hard To Lock
Bulletin No: 09-042/12Last Issued: 11/07/2012
Subject:
UNABLE TO LOWER REAR SEATBACK WITH REMOTE HANDLE / SEATS HARD
TO LOCK
2013 CX-5 - UNABLE TO LOWER REAR SEATBACK WITH REMOTE HANDLE / SEATS HARD TO LOCK
APPLICABLE MODEL(S)/VINS
2013 CX-5 vehicles equipped with a 4:2:4 split type rear seat with VINs lower than JM3KE******192961 (produced before Jan. 20, 2012)
DESCRIPTION
Some vehicles equipped with a 4:2:4 split type rear seat may be unable to lower the rear seatback (A) when pulling the left (B) and/or right (C) remote handles. Also, the seatbacks may not fully latch (lock) when placed in the upright position.
This concern may be caused by an incorrect seatback remote cable adjustment position. The current adjustment position may not provide enough tension for the cable to unlock the seatback latches.
The position of the seatback remote cable adjustment has been changed to the center position at mass-production.
Customers with this concern should have their vehicle repaired according to the following repair information.
REPAIR PROCEDURE
NOTE:
This repair only applies to vehicles equipped with a 4:2:4 split type rear seat.
1. Verify the customer concern.
2. Lower the rear seatbacks using the seatback knobs.
3. From the rear cargo area, lift and fold the trunk board forward and out of the way.
4. Locate the remote cable adjuster (A) for the left seat (B), center seat (C) and right seat (D).
NOTE:
Each seat has a separate cable and cable adjuster.
5. Using a small flathead screwdriver, pop open the affected remote cable adjuster housing and check the current cable adjustment setting position (1, 2 or 3) as shown.
NOTE:
Cable adjustment setting position "3" is the factory setting for vehicles produced before Jan. 20, 2012.
6. Pull the cable out of the housing and change the setting to position "2", then snap the remote cable adjuster housing closed.
7. Using the appropriate remote handle lever, check the seat back for proper releasing and locking operation.
NOTE:
^ If changing the setting to position "2" does not fix the concern, change the setting to position "1", but make sure the seat back can be fully and properly locked after the adjustment is made.
^ The red seat knob indictor must be visible when the seat back is in the unlocked position (seat knob down) and must not be visible when the seat is fully locked (seat knob up).
8. Verify repair.
WARRANTY INFORMATION