Body - Cowl Grille Rattles Over Bumps

Bulletin No: 09-037/10
Last Issued: 08/09/2010

Subject:

RATTLE NOISE FROM COWL GRILLE WHEN DRIVING OVER A BUMP

APPLICABLE MODEL(S)/VINS

2010 Mazda3 vehicles with VINS lower than JM1BL******324925 (produced before May 1, 2010)

DESCRIPTION





Some vehicles may exhibit a rattle noise from the cowl grille (A) when driving over a bump. This is caused by stick-slip between the cowl grille and the windshield. To correct the problem, the shape and thickness of the felt pads applied over the cowl grille tabs has been changed.

Customers having this concern should have their vehicle repaired using the following repair procedure.

REPAIR PROCEDURE

1. Verify customer concern.

2. Remove the cowl panel. Refer to MS3 online instructions or Workshop Manual section 09-10 COWL GRILLE REMOVAL/INSTALLATION.





3. Replace all the felt pads over the tabs (10 pieces) with new ones.





NOTE:
When applying the new felt pads, make sure to cover the entire area (A) of the tab that contacts the front windshield.

4. Install the cowl grille in the reverse order of removal.

5. Verify repair.





PART(S) INFORMATION





WARRANTY INFORMATION

NOTE:

^ This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.

^ This repair will be covered under Mazda's New Vehicle Limited Warranty term. Additional diagnostic time cannot be claimed for this repair.





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