Campaign - Brake/Fuel Line Spacer Installation: Overview
FILE:SERVICE: GROUP 00 OF SERVICE INFORMATION BINDER
PARTS: GROUP I OF INFORMATION _ PARTS & ACCESSORIES BINDER
Campaign No. 2009100002, March 2010
Revision Date Purpose
A 03/03/10 Revision to Warranty information
- 01/05/10 Initial issue
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model 163, Model Year 1999 - 2005
Check for Installation of Spacer Between Brake and Fuel Line, Install if Necessary
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles has determined that the spacer between the brake line and fuel line may not have been installed. Dealers will check for the presence of a spacer, and if missing, install the spacer. Dealers will also check the brake line for chafe marks from the fuel line and replace the brake line if necessary.
Shown in this bulletin is a sample copy of a letter which owners of the affected vehicles will receive.
Prior to performing this Service Campaign:
^ Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.
^ Please review the entire Service Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall and Service Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 63,704 vehicles are affected.
Equipment
Note:
Use only Mercedes-Benz recommended brake bleeder:
^ To place an order for the Brake Bleeder p/n 275-ST-BBE-4.0 please contact our equipment provider SPX.
Primary Parts Information
Note:
^ Please be aware that only the part number(s) referenced in the Campaign Bulletin is/are approved for use to repair the vehicle. Repairs performed using any other part(s) will not have been performed in accordance with the campaign. Accordingly, warranty claims submitted with reference to an improper part number(s) will be denied.
^ The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
NOTE REGARDING CUSTOMER REIMBURSEMENT
Reimbursement to customers for repairs performed prior to this service campaign:
If the customer already paid to have this service campaign condition repaired and provides adequate documentation to support their claim of a non-warranty repair of this item, they may be eligible to receive reimbursement.
Requests for reimbursement may include parts, labor, fees and taxes.
Reimbursement is limited to the amount the repair of the brake line would have cost if completed by an authorized Mercedes-Benz dealer under this campaign. Submit a warranty claim, utilizing Damage Code 43901317 as a sublet, utilizing the sublet code of "SUB." Sublet repairs require dealer text as stated in the Warranty Policies and Procedures Manual. Repair date should be the date that the customer paid for the repair.
Note:
Please note the claim submitted for customer reimbursement will not close the campaign (if still open). If the customer is still in possession of the vehicle with an open campaign, please arrange to close the campaign in the usual manner as described in this bulletin.