COMAND(R) System - Unit Switches OFF Regularly
Date: September 10, 2004Order No.: P-B-82.85/389
Supersedes:
Group: 82
SUBJECT:
Model 211.026/065/070/076/082/083/265/282/283, All Model Years with Navigation
Model 171.456, Model Year 2005 with Navigation
COMAND Head Unit Switched OFF Every Few Minutes
Note:
For Information Only
If you receive customer reports in the above model vehicles having one or all of the conditions listed below, please ensure a navigation DVD is inserted in the navigation processor (navigation DVD drive in trunk) at all times before releasing the vehicle to the field.
^ Audio system switches OFF for a few seconds approximately every 2-3 minutes
^ Some of the speakers emit no sound
^ Telematics system shuts down completely and then re-starts
When the DVD is not detected by the navigation processor, as a result, the navigation processor will perform an internal reset causing the COMAND head unit to switch OFF at regular time intervals.