Audio System - Audio Gateway(R) Shuts Down/Overheats
Date: December 30, 2004Order No.: P-B-82.60/388a
Supersedes: P-B-82.60/388 dated August 30, 2004
Group: 82
Revision: Remedy Update
SUBJECT:
Model 171.456 with Option Code 523, 525, 527
Model Year 2005
Audio Gateway (AGW) Shuts Down Due to Over Temperature of the Component
If you receive customer reports in the above model vehicles having one or all of the conditions listed below, the AGW temperature is too high.
^ The Telematics system intermittently shuts down completely.
^ After a short cooling period, depending on ambient conditions, the telematics system reactivates again and may be operated.
^ Audio quality poor
^ Some of the audio channels completely cut-out
^ Condition occurs primarily with the roof open and at high volume settings
^ Fault Code D004 is stored in the AGW
To resolve, replace the Audio Gateway (AGW) with the below part number which includes integrated fan.
Parts Information
Note:
The following allowable labor operations should be used when submitting a warranty claim for this repair.
In Case of Warranty