Engine - Low Oil Level
Classification:EM06-001a
Reference:
NTB06-045a
Date:
June 14, 2006
2006 SENTRA AND ALTIMA WITH QR25 ENGINE:
ENGINE OIL LEVEL IS LOW
This bulletin has been amended. The procedures in step 12 of the Service Procedure have been revised. Discard all previous versions of this bulletin.
APPLIED VEHICLES:
2006 Sentra (B15) with QR25DE engine ONLY
2006 Altima (L31) with QR25DE engine ONLY
APPLIED VINs:
Altima: From 1N4AL11(***)C174681 to 1N4AL11(***)C231328 or
From 1N4AL11(***)N36061 2 to 1N4AL11(***)N413015
Sentra:
From 3N1AB51(***)L539162 to 3N1AB51(***)L592053
APPLIED DATES:
Sentra: Built from February 8, 2006 to May 23, 2006
Altima: Built from January 6, 2006 to May 23, 2006
NOTE:
Not all vehicles in the Applied VIN range are affected by this bulletin. Dealers must perform a Service Comm inquiry (see B0043 under Campaigns) to make sure that this bulletin applies to a vehicle.
IF YOU CONFIRM
A customer requests this bulletin be performed.
OR
An Applied Vehicle within the Applied VIN range is in your Service Department for any reason.
ACTION
Use the Repair Flow Chart shown to determine the complete repair procedures for a specific vehicle.
SERVICE PROCEDURE
Refer to the Repair Flow Chart to determine the steps needed for this vehicle.
NOTE:
Not all vehicles in the Applied VIN range are affected by this bulletin. Dealers must perform a Service Comm inquiry (see B0043 under Campaigns) to make sure that this bulletin applies to a vehicle.
INITIAL ENGINE OIL LEVEL CHECK
1. Park the vehicle on a level surface and apply the parking brake.
2. Make sure the engine has been OFF for more than 10 minutes.
^ This allows the engine oil to drain back into the engine pan.
^ Engine OFF for 30 minutes is ideal.
3. Remove the oil dip stick and wipe it clean.
4. Reinsert the dip stick all the way.
5. Pull the dip stick out again and check the oil level:
If the oil level is in this range (Figure 1);
^ Perform steps 6 and 7 only.
^ If the oil level is in this range (Figure 2; not registered on the dip stick at all):
^ Perform steps 8 through 12
ADD OIL AND CHECK FOR NOISE
Oil level is found in the range shown in Figure 3; perform steps 6 and 7 only.
6. Add oil as needed to bring level to the H mark (completely full).
^ Recommended oil: API SERVICE SL / SAE 5W-30
NOTE:
Oil that is added to the engine will take a few minutes to drain down to the engine pan. Wait at least 10 minutes before rechecking the oil level.
7. Check for unusual engine noises:
^ If there are no unusual engine noises; return the vehicle to the customer;
or
^ If there are any unusual engine noises, repair them per the Service Manual.
NOTE:
For engine noise warranty claims, reference the current Nissan Warranty Flat Rate Manual.
CHANGE OIL AND CHECK FOR NOISE
Oil level is found in the range shown in Figure 4, (not registered on the dip stick at all), perform steps 8 though 12.
8. Change the oil and filter.
^ Make sure the oil is filled exactly to the H mark (completely full).
NOTE:
Oil that is added to the engine will take a few minutes to drain down to the engine pan. Wait at least 10 minutes before rechecking the oil level.
^ Recommended oil: API SERVICE SL / SAE 5W-30
9. Check for unusual engine noise.
^ If there are no unusual engine noises; go to step 10;
or
^ If there are any unusual engine noises, replace the engine.
NOTE:
For engine replacement warranty claims, reference the current Nissan Warranty Flat Rate Manual.
10. Record the vehicle mileage.
11. Ask the customer to return to the dealer after 700 miles to recheck the engine oil level.
OIL LEVEL CHECK AFTER 700 MILES
12. When the customer returns after 700 miles, recheck the engine oil level.
If the oil level is in the range shown in Figure 5:
^ Order a replacement engine.
^ Schedule an appointment for engine replacement.
^ Fill the engine oil to the "H" mark and release the vehicle to the customer.
NOTE:
Make sure an "oil level check" is conducted every 700 miles and the oil level is refilled to the "H" mark while waiting for the scheduled engine replacement date.
If the oil level is in the range shown in Figure 6:
a. Fill the engine oil to the "H" mark on the dip stick.
b. Record the amount of oil added.
c. Record the vehicle mileage.
d. Release the vehicle to the customer.
^ No further action is needed.
^ Remind the customer to continue to check the oil level every 700 miles or every other fuel fill up.
NOTE:
If the customer chooses, they may return up to 3 times for a 700 mile oil level check.
PARTS INFORMATION
CLAIMS INFORMATION
When submitting a claim in the Customer Comments section you must indicate if customer indicated oil consumption and amount. In Technician Comments you must indicate amount of oil added.
Submit a Campaign (CM) line claim using the claims coding table.
Disclaimer