Part 2
17. If this screen appears, select Other Operation.
18. Open the hood, and then setup the GR8 Multitasking Battery Diagnostic Station (battery tester/charger) for the 12V battery.
^ For battery charger/tester setup, refer to GR8 Multitasking Battery Diagnostic Station Setup.
NOTE:
If a Mobile Technician performs the reprogram, make sure a fully charged 12V battery (with jumper cables) or portable battery charger is used.
CAUTION:
Battery voltage must stay between 12 volts and 15.5 volts.
CAUTION:
Do not charge the High Voltage (HV) Lithium Ion battery during reprogramming.
19. Confirm battery voltage is correct, and then select Next.
NOTE:
Battery voltage must stay within specified range to make the indicator turn green.
20. With battery voltage in the green, select Start.
^ The reprogramming process begins when Start has been selected.
NOTE:
For reprogramming to continue, vehicle 12V battery voltage must stay within 12 volts and 15.5 volts. Make sure the voltage level is sufficient.
21. Wait for both bar graphs to complete.
NOTE:
During the second half of the reprogram, various indicator lamps and information displays in the meter and gauges assembly will flash, along with an audible sound (i.e., headlights ON, Battery STOP). This is normal.
22. When the screen in Figure 17 appears, reprogramming is complete.
a. Select Next, and then wait for System Call to complete.
CAUTION:
If reprogramming does not complete and the !? displays as shown in Figure A:
^ Check battery voltage (12.0 - 15.5V).
^ Ignition is ON, Ready Mode is OFF.
^ External Bluetooth(R) devices are OFF.
^ All electrical loads are OFF.
^ Select Retry and follow the on screen instructions.
^ Retry may not go through on first attempt and can be selected more than once.
OR: If reprogramming does not complete and the X displays as shown in Figure B:
Do not disconnect plus VI or shut down Consult III plus if reprogramming does not complete.
^ Check battery voltage (12.0 - 15.5V).
^ CONSULT A/C adapter is plugged in.
^ Ignition is ON, Ready Mode is OFF.
^ Transmission in Park.
^ All C-III plus / plus VI cables are securely connected.
^ All C-III plus updates are installed.
^ Select Home, and then restart the reprogram procedure from the beginning.
23. Erase all DTCs:
a. Turn "ignition" off by depressing the power switch once.
^ The screen in Figure 18 will read OFF after pressing the power switch once.
b. Turn "ignition" on by depressing the power switch twice.
^ Do not step on the brake pedal when depressing the power switch.
^ The screen in Figure 19 will read ON after pressing the power switch twice.
NOTE:
Do not be confused by any screen messages. At this point, simply turn the "ignition" on.
c. Wait for the bar graph in the ERASE window to complete 100%.
24. Verify the part number has changed.
a. Print a copy by selecting Print.
NOTE:
Before and after part numbers on your print-out may be switched compared to your CONSULT PC screen. This is ok.
b. Attach the copy to the repair order.
c. Once a copy has been printed, select Confirm.
25. After Confirmation has completed, select Home.
TCU update
26. Perform steps 6 through 11 above.
27. Select TELEMATICS.
^ Wait for System Call to complete.
28. Select Reprogramming.
29. Write down the Part Number on the vehicle's repair order from Figure 25 and confirm if it matches one of the part numbers in Table "B" above.
^ If the TCU part number is one of the part numbers listed in the table above, continue with reprogramming.
> Select Save, and then go to Step 30.
^ If the TCU part number is not in the table above, this campaign may not apply or it has already been done. Recheck Service Comm for campaign eligibility.
30. Read the precautions at the beginning of this bulletin and then select page 2 (page 2 not shown) with arrow. After reading page 2 select Confirmed instructions and then select Next.
NOTE:
In some cases, more than one new P/N for reprogramming is available.
> In this case, the screen in Figure 27 will display
> Select and use the reprogramming option that does not have the message "Caution! Use ONLY with NTBXXXXX"
^ If you get this screen and it is blank (no reprogramming listed), it may mean that there is no reprogramming available for this vehicle this campaign does not apply or it has already been done. Recheck Service Comm for campaign eligibility.
31. Verify the Current Part Number matches the Part Number written down in step 25, and then select Next.
32. If this screen appears, select Other Operation.
33. Open the hood, and then set up the GR8 Multitasking Battery Diagnostic Station (battery tester/charger) for the 12V battery.
^ For battery charger/tester setup, refer to GR8 Multitasking Battery Diagnostic Station Setup.
NOTE:
If a Mobile Technician performs the reprogram, make sure a fully charged 12 V battery (with jumper cables) or portable battery charger is used.
CAUTION:
Battery voltage must stay between 12 volts and 15.5 volts.
CAUTION:
Do not charge the High Voltage (HV) Lithium Ion battery during reprogramming.
34. Confirm battery voltage is correct, and then select Next.
NOTE:
Battery voltage must stay within specified range to make the indicator turn green.
35. With battery voltage in the green, select Start.
^ The reprogramming process begins when Start has been selected.
NOTE:
For reprogramming to continue, vehicle 12V battery voltage must stay within 12 volts and 15.5 volts. Make sure the voltage level is sufficient.