Symptom Related Diagnostic Procedures
MULTI AV SYSTEM SYMPTOMS
Symptom Table
RELATED TO NAVIGATION
Trouble Diagnosis Chart by Symptom
RELATED TO HANDS-FREE PHONE
- Check that the cellular phone is the corresponding type (Bluetooth(tm) enabled) and Bluetooth(tm) turns ON.
- Malfunction may occur due to the version change of the phone type, etc. even though it is the corresponding type. The cell phone must support at least hands-free profile V1.0 and object push V1.0. Refer to cell phone instruction manual.
- When customers contact concerning Bluetooth(tm) compatible cell phone malfunction for the first time, always suggest customers to update cellular phone software if possible.
- Check that customer cellular phone is compatible on the published list. The dealer should contact its RBU/NSC for the list.
- Take note of any exceptions that the list may detail, i.e. no ringing tone or no phonebook transfer etc. If the customer phone is not listed then its full function cannot be guaranteed. NISSAN should not replace the AV control unit if the cell phone does not appear on the list or the cell phone is operating as described on the list e.g. no ringing tone, no phonebook transfer etc.
- Take note of any exceptions to other phones made by the same manufacturer as the customers. Any exceptions on one model by a specific manufacturer may be common to all models made by that manufacturer.
Simple Check for Bluetooth(tm) Communication
If cellular phone and AV control unit cannot be connected with Bluetooth(tm) communication, following procedure allows the technician to judge which device has malfunction.
1.Turn ON cellular phone, not connecting Bluetooth(tm) communication.
2.Start CONSULT, then start Windows�.
3.Set CONSULT near a cellular phone.
4.When operated Bluetooth(tm) registration by cellular phone, check
*
if CONSULT would be displayed on the device name.
(If other Bluetooth(tm) device is located near cellular phone, a name of the device would be displayed also.)
NOTE:
*:Displayed device name is "NISSAN-".
- If no device name is displayed, cellular phone is malfunctioning.
Repair the cellular phone first, then perform diagnosis.
- If CONSULT is displayed on device name, cellular phone is nor*
mal. Perform diagnosis as per the following table.
*
: There is no 100% guarantee that cellular phone operates all functions on AV control unit. Different phone manufacturers implement Bluetooth(tm) in different ways. Phones on Supported Phone List are tested and any minor exceptions are listed.
Trouble Diagnosis Chart by Symptom
RELATED TO RGB IMAGE
Trouble Diagnosis Chart by Symptom
RELATED TO VOICE CONTROL
Trouble Diagnosis Chart by Symptom
RELATED TO AUDIO
RELATED TO USB
NOTE:
Check that there is no malfunction of USB equipment main body before performing a diagnosis.
Trouble Diagnosis Chart by Symptom
RELATED TO DVD MODE
RELATED TO STEERING SWITCH
Trouble Diagnosis Chart by Symptom
RELATED TO AUXILIARY INPUT
NOTE:
Check that there is no malfunction of AUX equipment main body before performing a diagnosis.
Trouble diagnosis chart by symptom