Instrument Cluster - Warranty Replacement
85olds5SUBJECT QUARTZ ELECTRIC OR ELECTRONIC DIGITAL NUMBER: 86-I-11A
INSTRUMENT CLUSTER REPAIR INFORMATION
DATE: October 11,1985
MODELS/YEARS 1986 DELTA 88 & NINETY-EIGHT; SECTION: 8C
1986 CALAIS (QUARTZ ONLY)
This bulletin replaces Dealer Management Bulletin 86-I-11, which should be discarded.
If a malfunctioning cluster is encountered, the following procedure has been established for obtaining a replacement. It will be necessary to contact one of the following authorized AC-Delco Service Centers to obtain a replacement unit.
Auto Electric Radio 1841 W. Commonwealth Fullerton, CA 92633 (714) 871-7426 1-800-321-6969 (Outside CA) 1-800-321-6970 (CA Only)
Randazzo Auto Radio 233 Commercial St. San Jose, CA 95112 (408) 293-1920 1-800-538-9702 (Outside CA) 1-800-662-9877 (CA Only)
Techni-Car, Inc. 4901 C. Rio Vista Ave. Tampa, FL 33614 (813) 884-0022 1-800-822-0022 (Outside FL) 1-800-662-0022 (FL Only)
D & B Auto Radio, Inc. 3725 N. 25th Ave. Schiller Park, IL 60176 (312) 678-8475 1-800-323-4813 (Outside IL) 1-800-942-8049 IL Only)
Specmo Instrument Service 2344 N. Woodward Ave.. Royal Oak, MI 48073 (313) 399-5645 1-800-545-7911 (Outside MI) 1-800-545-7910 (MI Only)
United Radio Service 2949 Erie Blvd. East Syracuse, NY 13224 (315) 446-5570 1-800-448-0944 (Outside NY) 1-800-962-0901 (NY Only)
Speedometer Service, Inc. 14109 Inwood Rd. Dallas, TX 75234 (214) 387-8511 1-800-527-0108 or 9 (Outside TX) 1-800-492-9026 (TX Only)
FIGURE 1:
Instrument clusters will be shipped to the dealership prepaid via UPS unless dealership specifies differently. (UPS Next Day Air, approximately $25.00.) The dealer will be invoiced for the cluster. This billing will be cancelled upon receipt of the inoperative cluster and a properly completed AC-Delco Warranty Form (ACD 1078 A). (Figure 1.)
Dealers are to return the malfunctioning cluster prepaid via UPS in the original reusable container to avoid damage. Failure to return the inoperative cluster in the special reusable container may result
in a $10.00 container replacement fee. Any unit that is stolen or damaged by accident is to be replaced through normal WDDGM part ordering procedures.
Dealers are to complete all red shaded areas of the AC-Delco Warranty Repair Claim (ACD 1078 A) and forward all copies with the unit to the Service Center. The information MUST by typewritten on the ACD 1078 A form. The dealer copy of the form will be returned when repairs are completed. An additional 0.2 hour administrative allowance will be paid when units are repaired under warranty. This additional time should be added to the published time allowance in the Labor Time Guide and entered in the "Labor Hours" column of the Oldsmobile Warranty Claim form.
The dealer is to submit an Oldsmobile Warranty Claim for the R & R of the unit and freight charges. The dealer copy of the form ACD 1078 A and the freight receipt or shipping invoice are to be attached to the repair order scrapping copy, which is attached to the scrapping copy of the Oldsmobile Warranty Claim.