Campaign - A/T Driven Sprocket Failure
NUMBER: 94-C-07CORP. REF. NO.:
DATE: MARCH 1994
SECTION: 7A
SUBJECT:
4T60-E TRANSAXLE DRIVEN SPROCKET
YEAR: 1994
MODEL:
ACHIEVA & CUTLASS CIERA w/4T60-E
IMPORTANT
This campaign bulletin lifts the stop delivery notice (DCS # 94-073, dated March 11, 1994) on all non-involved vehicles. Involved vehicles, as indicated by VIN (Vehicle Identification Number) computer listings, must be inspected or inspected and corrected before sale. If you do not receive a VIN computer listing with this bulletin, our records indicate you have no involved vehicles.
CONDITION
General Motors has determined that certain 1994 Oldsmobile Achieva and Cutlass Ciera model vehicles with the Hydra-matic 4T60-E transaxle may contain a driven sprocket that will wear prematurely, resulting in a low mileage durability condition. This condition could cause the transaxle to become noisy and eventually to become inoperative.
To prevent this condition from occurring, retailers are to inspect the transaxle for a specific Julian date code and replace the transaxle with a new transaxle, if necessary.
VEHICLES INVOLVED
Certain 1994 Achieva and Cutlass Ciera model vehicles with the 4T60-E (RPO M13) transaxle with specific transaxle Julian dates (see Suspect Transaxle Julian Dates" table) within the following VIN breakpoints (see the Achieva and Cutlass Ciera VIN lists for specific vehicle involvement):
Note:
The Achieva and Cutlass Ciera vehicles listed require a transaxle replacement only if the Julian date on the transaxle is listed in the following table:
SUSPECT TRANSAXLE JULIAN DATES (refer to Figure 1)
MODEL TRANSAXLE MODEL NUMBER SUSPECT TRANSAXLE JULIAN DATES
ACHIEVA 4WSW 055, 056. 059, and 060
CUTLASS CIERA 4PAW 055, 056, 059, and 060
If the transaxle Julian date is different than 055, 056, 059, or 060, the transaxle does not require replacement.
Should a question arise concerning the campaign involvement of a specific vehicle(s) within the breakpoints listed, retailers should access the Vehicle Information Service System (V.I.S.S.) for verification.
The campaign printout sent to retailers with involved vehicles indicates the involved vehicles equipped with a four speed automatic over-drive 4T60-E transaxle (RPO M13).
All vehicles listed on the retailer printout will require inspection and/or correction.
RETAILER CAMPAIGN RESPONSIBILITY
Retailers are to service all vehicles involved in this campaign, at no charge to owners, regardless of mileage, age of vehicle, or ownership.
Whenever a vehicle subject to this campaign is taken into your new or used car inventory, or if it is in your retail facility for service, you are to ensure the campaign correction has been made before selling or releasing the vehicle.
Retailers are to contact owners of vehicles recently sold from your new or used vehicle inventory and arrange for the campaign correction to be performed.
Retailers with vehicles to correct will also receive one printout of vehicle identification numbers, owner names and addresses in VIN sequence (in California, VIN only, no names or addresses). This data will enable you to follow-up with involved owners.
We urge you to limit the use of these lists to the follow-up needed for this campaign. Names and addresses from State Vehicle Registration files may be included; it is illegal in many states to use such data outside of campaigns.
Your cooperation in completing this campaign as soon as possible will be greatly appreciated.
SERVICE PROCEDURE
1. Raise vehicle on hoist and inspect transaxle identification nameplate (refer to Figure 1).
^ if the transaxle Julian date information indicates 055, 056. 059, or 060, the transaxle must be replaced; go to step 2.
^ If the transaxle Julian date is other than listed, do not replace the transaxle; go to step 4.
2. Replace the transaxle assembly. See the 1994 Cutlass Ciera or 1994 Achieva Service Manual, Section 7A, for transaxle replacement procedure.
3. The removed transaxle assembly must be crated in the original shipping container and returned in the usual manner with the appropriate information included.
4. Install a Campaign Identification Label.
CAMPAIGN IDENTIFICATION LABEL
Each label provides space to print the campaign number and the five (5) digit retailer code of the retailer performing the campaign. Insert this information with a typewriter or ball-point pen. When installing label, clean and dry the surface of the radiator support tie bar and apply the campaign label where it is readily visible.
Each Campaign Identification Label is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner. Apply the Campaign Identification Label on a clean, dry surface.
PARTS INFORMATION
Parts required to complete this campaign are to be obtained from GMSPO (General Motors Service Parts Operation). These parts must be ordered on a "V.I.P." order. V.I.P. charges will be waived by GMSPO.
WARRANTY CLAIM INFORMATION
Submit claims using only one of the "V" labor-ops below for each vehicle:
Administration Allowance: .1 hour for clerical administration may be applied for in the Straight Time (ST) column.
Parts Allowance: Current retailer price, plus 40% allowance for handling.
March 1994
Dear Oldsmobile Owner:
Records available to Oldsmobile indicate that you are the owner of a 1994 Oldsmobile Achieva or Cutlass Ciera.
REASON FOR RECALL
General Motors has determined that certain 1994 GM vehicles with the Hydra-matic 4T60-E transaxle may contain a driven sprocket that will wear prematurely, resulting in a low-mileage durability concern. This concern could cause the transaxle to become noisy and eventually become inoperative.
WHAT WE WILL DO
To prevent these conditions from occurring, Oldsmobile retailers are to inspect the transaxle Julian date. If your transaxle has a specific Julian date. the suspect transaxle will be replaced with a new transaxle at no charge to you. If your transaxle does not have a specific Julian date. no replacement is required.
WHAT YOU SHOULD DO
Please contact your Oldsmobile retailer as soon as possible to arrange a service date. Instructions for making this correction have been sent to your retailer. Please ask your retailer if you wish an estimate of the total time needed to schedule, process and return your vehicle.
OWNER REPLY CARD
The enclosed owner reply card identifies your vehicle. Presentation of this card to your retailer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle. please let us know by completing the postage paid reply card and returning it to us.
Please note that this is NOT a safety recall. However, we are asking you to have this free service performed on your vehicle so that you may continue your satisfaction with our products. Also, we apologize for any inconvenience we may have caused you.