Owner Letter
Dear Oldsmobile Cutlass Ciera or Cutlass Cruiser Owner:This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR RECALL:
General Motors has decided that certain 1989 - 1996 Oldsmobile Cutlass Ciera and Cutlass Cruiser models fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 210, Seat Belt Assembly Anchorage. These vehicles were assembled with rear outboard seat belt anchorage's that may not withstand the required load. During loading, stress could cause the attachment metal to tear and allow the anchorage to separate from the body.
WHAT WE WILL DO
To prevent this condition from occurring and in order to comply with FMVSS 210, your retailer will replace the existing anchor bolt with a new shoulder bolt and thread locking adhesive. Additionally, noise control patches will be applied at each anchorage. This service will be performed for you at no charge.
WHAT YOU SHOULD DO.
Please contact your Oldsmobile retailer immediately to arrange a service date. Instructions have been sent to your retailer. It is estimate that parts will be available to your retailer October 17, 1995. Please ask your retailer if you wish an estimate of the total time needed to schedule, process and return your vehicle. Included in this time would be about twenty (20) minutes for a technician to perform the work required.
Your Oldsmobile retailer is best equipped to obtain parts and provide service to promptly correct your vehicle. However, if you take your vehicle to your retailer on the agreed service date and they do not remedy this condition then, or within five days, we suggest you call Oldsmobile Customer Assistance (1-800-442-6537). Deaf, hearing impaired, or speech impaired persons with telecommunication devices for the deaf (TDD/TTY) may contact Oldsmobile Customer Assistance at 1-800-TDD-OLDS (1-800-833-6537). They will assist you and the retailer in getting your vehicle corrected.
After contacting your retailer and Oldsmobile Customer Assistance, if you are still not satisfied that we have done our best to correct this condition without charge and within a reasonable time, you may write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 202-366-0123).
OWNER REPLY CARD:
The enclosed owner reply car identifies your vehicle. Presentation of this card to your retailer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we took taken this action for your safety and continued safety and satisfaction with our products.