Cassette Player - Non Ejection/Tape Removal
Models1984 & 1985 Colt & Conquest Models Equipped With Cassette Tape Player (Sales Code RAN)
Subject
Cassette Tape Does Not Eject
Index
ELECTRICAL
Date
7/01/85
No.
08-22-85
P-2367
SYMPTOM/CONDITION
Cassette tape will not eject from tape player.
DIAGNOSIS
Verify that the tape does not eject from tape player by turning radio "On" and then pressing eject button. If tape does not eject, proceed to tape removal procedure to determine if condition is caused by the tape player or the cassette tape itself.
TAPE REMOVAL PROCEDURE
Stereo/Tape Player In Car
1. Cassette comes up, but does not come out.
a. Turn "Off".
b. Pull cassette out using tweezers. Do not attempt to remove cassette by prying with a screwdriver, etc.
2. Cassette does not move at all, or channel selector moves irregularly..
a. Turn "Off".
b. Push cassette to bottom using finger pressure.
FIGURE 1 - Cassette Tape Removal:
c. Insert a ball-point pen or lead pencil into tape slot and press down on cassette as shown in Figure 1. Do not attempt to use a screwdriver, etc.
d. Turn radio "On".
e. Press the eject button.
^ Cassette comes up and out, check cassette and tape.
^ Cassette comes up, but not out, refer back to Step 1a.
^ Cassette still does not come up, remove the stereo assembly from the car and proceed as follows.
Stereo Assembly Removed From Car
Stereo Tape Assembly:
With the tape player assembly removed from the car, remove the upper cover by loosening the four attaching screws and follow Figure 2 for reference.
1. Cassette comes up, but does not come out.
a. Push the slider pack "A" to the front and remove cassette.
2. Cassette does not come up.
a. Press the eject button.
b. Push the lever drive "B" slowly to the left side three times using a screwdriver.
^ Cassette comes out.
CORRECTIVE ACTIONS
Inspection of Stereo/Cassette Tape
1. Inspection of (Stereo/Tape Player Assembly. a. After removing the cassette tape from the stereo tape player as described in one of the above procedures, check the eject operation as follows:
^ Eject works using a good cassette, original cassette faulty.
^ Eject still does not work using a good cassette, stereo tape player assembly at fault, send out to repair center.
2. Inspection of Cassette Tape
a. Check cassette for peeling label or paper on case.
^ Advise owner to remove label or paper, and write title directly on case.
b. Check cassette case for warpage or damage.
^ Advise owner not to use cassette in stereo.
c. Check cassette for slack.
^ Remove slack by rewinding tape using a ball point pen or lead pencil.
3. Instructions to Customer
a. Explain to customer how to inspect cassette for tape problems as mentioned above.
b. Advise customer to keep cassettes in storage case, protected from direct sunlight.
POLICY: Information only