Recall - ABS Brake Master Cylinder: Overview
No.: 608June, 1994
To: All Dodge and Chrysler-Plymouth Dealers
Subject:
Safety Recall # 608 -- ABS Brake Master Cylinder
Models:
1995 Dodge/Plymouth Neon (PL-Body) ABS Equipped Vehicles Built Through January 14, 1994 (MDH 01-14-17)
Reference:
January 21, 1994 Electronic Mail (DMAIL) Message on this subject.
The referenced DMAIL message instructed dealers to perform the following repair. Notification letters are now being mailed to owners of involved vehicles for which the recall service has not yet been completed according to current records.
The ABS brake master cylinder rear seal may allow air ingestion into the cylinder and cause spongy brake feel or partial brake system loss. To correct this condition, the build date code of the master cylinder must be inspected and all master cylinders having a date code of 3309 and earlier must be replaced.
IMPORTANT:
Some of the involved vehicles may be in dealer inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery.
Details of this service action are explained in the following sections.
Service Procedure Videotape
No videotape of the service procedure for this recall will be provided.
Dealer Notification & Vehicle List
Involved dealers:
Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a copy of this dealer recall notification letter and a list of the incomplete involved vehicles by Certified Mail.
Important:
Dealer notification by Certified Mail is required by federal law for all safety recalls. Responsible dealership personnel should be instructed to sign for this Certified Mail without hesitation as it concerns urgent safety recall information.
The Vehicle List is arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.
All dealers:
Each Dodge and Chrysler-Plymouth dealer will receive a copy of this dealer recall notification letter by first class mail.
DIAL System Function 70
All involved vehicles were entered to DIAL System Function 70 at the time of recall implementation for dealer inquiry by VIN as needed.
Parts
Important:
Our records indicate that most of the involved vehicles have been serviced as a result of the January 21, 1994 DMAIL Message. Therefore, no parts will be distributed initially to dealers. Dealers are requested to order ABS Brake Master Cylinder Packages, PN 4762628, only to support scheduled repairs.
Each parts package contains the following components:
Quantity Description
1 ABS Brake Master Cylinder
1 Seal, Power Brake Booster Vacuum
Owner Notification and Service Scheduling
All incomplete involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to inspect the master cylinder date code and/or schedule appointments for the service with their dealers at the earliest possible date. A copy of the owner notification letter is attached.
Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer reference as needed.
Completion Reporting and Reimbursement
Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use one of the labor operation numbers and time allowances as shown.
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
If you pick up and deliver a customer's vehicle, provide a loaner, etc. submit a separate claim and use labor operation number 95234150 for up to $50 in the special service section of the claim.
Parts Return
Initially, a small number of master cylinders are required to be returned to the Warranty Material Return Center. When an adequate number of returned parts have been accumulated, Parts Return Documents will no longer be generated and parts are to be discarded.
Note:
See Warranty Policy and Procedure Manual, Chapter 6, Subsection H for complete recall claim processing and material return instructions.
Vehicle Not Available
If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner Notification Form or describe the reason on a postcard and mail to:
Chrysler Corporation 429-10-04
P.O. Box 1919
Detroit, Michigan 48231-1919
Following the above procedures will expedite the processing of your claim.
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.