Engine - 3.0L Introduction
SI. No. 210-9031PI No.
Date: December 1998
Distr. US
9-5
Introduction of V6 3.0 liter engine
Background
The Saab 9-5 model is now available with a 3.0 liter V6 engine.
In order to provide immediate feedback on this engine, we have developed a policy of engine replacement or repair if an engine problem occurs.
Procedure
Before making any repair to a 3.0 V6 engine, the Technical Assistance Center (TAC) must be contacted for approval at 1-800-766-2857. When contacting the center you will be asked for accurate trouble-shooting data and a detailed explanation of the customer complaint. Please be sure that you can duplicate the customer complaint before calling TAC.
Please request a case number from your TAC specialist and Include this case number on any warranty claim that is generated from the call.
If you have received a customer comment regarding the performance or driveability of this engine, please contact the Customer Assistance Center (CAC) at 1-800-955-9007. Please be ready to provide the owner name and VIN Serial Number. An accurate explanation of the customer commments are vitally important.
Technical Assistance Center: 1-800-766-2857
Customer Assistance Center: 1-800-955-9007
This policy is in effect until April 30, 1999.
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