Transfer of Campaign Responsibility

Saturn vehicles that have been sold by you, which may be in closer proximity to another Saturn Retailer, will still appear on your Facility VIN Listing. If either you or the vehicle owner determines that it is more desirable for a vehicle on your Facility VIN Listing to be serviced by another Saturn Retailer, campaign responsibility may be transferred by contacting the Saturn Assistance Center (800-828-2112, prompt 6). The Assistance Center will aid in identifying the proper servicing Retailer. All changes to campaign responsibility win be reflected in your next monthly Unfixed VIN Report.

All other charges in vehicle status (e.g., scrapped, stolen, etc.) are to be made in accordance with section 4.4.3 of the Retailer Service Reference Guide (Notifying Saturn of Vehicle Status Change).