Vehicles Involved

All 1997 Saturn SC1 and SC2 models in the following VIN range will require this campaign.

VZ100009 through VZ288880

IMPORTANT:
Completion of this campaign will occur upon the initial mailing of the label to the involved owners and Retailers. However, there may be instances in which mail is returned to Saturn Corporation as undeliverable. In these few instances, Saturn will mark the specific VIN involved as having an "open" campaign 97C04. Retailers may observe this open campaign status in their system and should address this campaign with the owner if the vehicle is brought to the Retail facility for service on a subsequent date.

It is also important to note that campaign claims will only be paid on the following involved vehicles:

1. Vehicles in retail stock.

2. Vehicles which have recently been traded/sold by the Owner to a Saturn Retail Facility or an individual owner and Saturn's Owner of Record database does not indicate a subsequent owner.

3. Vehicles which for whatever reason the owner has not completed the campaign process on their own and specifically request the Retailer perform the work for them. In these cases, a customer-signed CSO should be retained for documentation, as is required for all campaign claims.