Audio System Diagnostic Procedures: Overview

91subaru04

NUMBER: 15-91-91


DATE: 10-01-91


APPLICABILITY ALL VEHICLES

SUBJECT: SUBARU AUDIO SYSTEM DIAGNOSTIC PROCEDURES


In the event you encounter a customer complaint related to the vehicle's audio system, the following diagnostic guides will be helpful in identifying the cause.

The Subaru Audio Diagnostic Report will assist the Technician in the diagnosis of an audio system related complaint. The preliminary information, such as owner's name, vehicle VIN and specific customer complaint should be completed by the Service Advisor. This will enable the Technician to check specific areas in order to isolate the cause.

In many instances a audio chassis is erroneously exchanged in an attempt to correct a malfunction of the system. It is critical that all other areas be checked prior to exchanging the unit. Customer awareness of proper system operations and maintenance, such as cassette cleaning, are also important.

Warranty/Flat Rate Information

A copy of the Subaru Audio Diagnostic Report must be completed and retained by the dealer for all Warranty claims related to the Audio System. This applies whether the audio unit is exchanged or not. If the audio chassis is exchanged, a completed report copy must be included with the return unit.





Testing and diagnosis of the Audio System may be claimed under the terms of the Limited Subaru Warranty using the following operations:


Refer to Subaru Warranty Bulletin No. 91-04-01 for audio chassis identification and further Warranty information.