Control Reimbursements

6. Customer Reimbursements

Please reimburse any owners who have previously paid to have a headlamp bulb replaced.

- Enter the reimbursement charges as a CR sublet type.
- Use the customer's invoice number as the sublet invoice number.
- Enter the reimbursement amount in the sublet amount column.
- Provide a brief description of the reason for the reimbursement.
- Use the customer reimbursement operation code number 250106.

Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedure and implement this Special Service Campaign to ensure customer satisfaction.





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