Body - Rear Hatch is Slow To Open

BODY
BO009-07

Title:
REAR HATCH SLOW TO OPEN

Models:
'03 - '07 Matrix

August 29, 2007

Introduction
Some customers may complain that the rear hatch may be slow to open by itself in extremely cold weather. New parts information and repair procedures have been provided to address this condition. All other repairs should continue to use original service parts.

Applicable Vehicles

^ 2003 - 2007 model year Matrix





Parts Information





Warranty Information

Applicable Warranty*:
This repair is covered under the Toyota Comprehensive Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle's in-service date.

* Warranty application is limited to correction of a problem based upon a customer's specific complaint.

Repair Procedure

Removal:

NOTE:

^ Use the same procedures for the RH side and LH side.

^ Perform Removal and Installation steps for one side at a time.

^ Tape the screwdriver tip before use.

Remove the back door stay assembly





1. Using a screwdriver, remove the stay clip from the stay up side.

2. Using a screwdriver, remove the stay clip from the stay lower side.

NOTE:
While supporting the back door with your hand, remove the back door stay.

Installation:

1. Install the back door stay assembly with the 2 stay clips.

2. Repeat the removal and installation steps for the opposite side.

3. Verify the back door opens and closes properly, once both back door stay assemblies have been installed.







Disposal:

Release the gas charge in the old stay

assemblies by following this procedure.

1. Horizontally mount the stay in a vise

with the rod pulled out.

2. Wearing safety glasses, slowly release the gas charge by gradually cutting a hole (using a metal saw blade) in the stay body area marked "A" in the illustration to the right.





Dimensions:

NOTE:
The gas is colorless, odorless, and harmless.