Steering - Steering Column Ticking Noises When Turning
T-SB-0389-09November 30, 2009
Steering Column Ticking Noise
Service Category
Steering
Section
Steering Column
Market
USA
Applicability
TSB SUPERSESSION NOTICE
The information contained in this TSB supersedes TSB No. 5T002-06.
^ Applicability has been updated to include 2007 - 2009 model year Avalon vehicles.
^ Production Change Information has been updated.
^ Parts Information has been updated.
TSB No. ST002-06 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding.
Introduction
Some 2005 - 2009 model year Avalon vehicles may exhibit a ticking noise from the steering wheel while driving slowly and turning left or right.
Follow the repair procedure provided in this TSB to replace the steering column assembly and correct the noise.
Production Change Information
This TSB applies to vehicles produced BEFORE the Production Change Effective VIN shown below.
Warranty Information
APPLICABLE WARRANTY
^ This repair is covered under the Toyota Comprehensive Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle's in-service date.
^ Warranty application is limited to occurrence of the specified condition described in this bulletin.
Parts Information
Repair Procedure
1. Confirm there is a ticking noise by driving the vehicle slowly and turning the steering wheel left or right.
2. If a ticking noise can be heard or felt from the steering wheel when turning left or right replace the steering column assembly.
Refer to the Technical Information System (TIS) applicable model year Avalon Repair Manual:
3. Confirm that the ticking noise is no longer present.