Canada - Interior - Instrument Panel Rattle Noise

Bulletin
TSB3083

Issue Date
November 4, 2008

Market
Canada

Title
INSTRUMENT PANEL RATTLE NOISE

Component
Body Components

Models
'09 Corolla & Matrix

INTRODUCTION:

Some customers may experience a rattle noise coming from the instrument panel while driving in cold weather conditions on slightly rough roads. The following repair information has been provided to improve this condition.






APPLICABILITY:






WARRANTY INFORMATION:






PRODUCTION CHANGE INFORMATION:






PARTS INFORMATION:






REQUIRED SSTS:

NOTE:
Additional SSTs may be ordered by calling SPX/OTC at 1-800-933-8335.

CONFIRMATION PROCEDURE

1. Confirm rattle noise from the dashboard by driving in cold weather on a slightly rough road.
A. If noise is confirmed from the forward area of the dash pad by the base of the windshield, then proceed to step 1 of the removal procedure.
B. If noise is heard from another location, this bulletin does NOT apply. Continue inspection to identify and repair other causes of noise.

Removal Procedure

NOTICE
Some operations in this section may affect the SRS airbags. Prior to performing the corresponding operations, read the precautions regarding the SRS airbags.

1. Disconnect cable from negative (-) battery terminal.

CAUTION
Wait at least 90 seconds after disconnecting the cable from the negative (-) battery terminal to disable the SRS system.

2. Remove Dash Pad

For dash pad removal instructions, refer to the Repair Manual within E-TAS / TIS library:
- Model: Corolla / Matrix
- Year: 2009
- Service Category: Vehicle Interior
- Section: Interior Panels/Trim
- Keyword: Upper Instrument Panel: Removal

REPAIR PROCEDURE: Corolla







1. From the interior noise kit use the 0.5 mm felt and cut 3 sections to the following dimensions.







2. Apply the cut felt section to the Dashboard clips that contact the cowl panel (3 locations).
A. Figure 3 shows the correct felt application to the dashboard clips (dashboard is upside down to show felt condition).







3. After felt application, it should resemble this condition (Dashboard is up-sidedown for purpose of showing felt condition).

REPAIR PROCEDURE: Matrix







1. Add felt to the following locations at the contact points between the dashboard and cowl panel.
2. For location points 1 and 5 use the following procedure:







A. From the interior noise kit use the 0.5 mm felt and cut 2 sections to the following dimensions.







B. Apply the cut felt section to the Dashboard clips that contact the cowl panel (2 locations).







C. After felt application, it should resemble this condition (Dashboard is up-side-down for purpose of showing felt condition).

3. For contact points 2 through 4 follow the following procedure:







A. From the NVH Noise kit use the 0.5mm felt and cut 3 sections to the following dimensions







B. Apply the cut felt section to the Dashboard clips that contact the cowl panel (3 locations).

Installation Procedure

1. INSTALL UPPER INSTRUMENT PANEL SUB-ASSEMBLY in the reverse order as removal.

For dash pad installation instructions, refer to the Repair Manual within E-TAS / TIS library:
- Model: Corolla / Matrix
- Year: 2009
- Service Category: Vehicle Interior
- Section: Interior Panels/Trim
- Keyword: Upper Instrument Panel: Installation

2. Connect battery and re-initialize sunroof, if equipped.
3. Test drive vehicle and confirm noise is eliminated.

NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.