Canada - Starting System - Intermittent No Crank/No Start

Bulletin
3152

Issue Date
October 5, 2009

Market
Canada

Title:
NO CRANKING IN COLD TEMPERATURE

Component
ENGINE ELECTRICAL

Models
'09-'10 Corolla,Matrix;'09 RAV4

INTRODUCTION:
Some 2009 - 2010 Corolla, Matrix and 2009 model year RAV4 vehicles may experience an intermittent "No crank" or "No start" condition at startup in cold temperature conditions (-15°C or colder). A revised starter motor has been developed to correct this condition.







APPLICABILITY:

PRODUCTION CHANGE INFORMATION:







This TSB applies to vehicles produced BEFORE the Production Change Effective VIN shown.







WARRANTY INFORMATION:







PARTS INFORMATION:







REQUIRED TOOLS & EQUIPMENT:

NOTE:
- The GR8 Battery Diagnostic Station (P/N GR8C P) supersedes the Hand Held Battery Tester (P/N J-44350) and Automatic Trickle Charger (P/N CXC 2815) which are are now obsolete.
- Additional SSTs may be ordered by calling SPX/OTC at 1-800-933-8335.

REPAIR PROCEDURE:











NOTE
Perform test procedures outside the workshop to simulate the customer complaint.

REFERENCE:
1. Replace the starter motor
Refer to the Repair Manual within E-TAS / TIS library:
- Division: Toyota
- Model: Corolla/Matrix
- Year: 2009/2010
- Service Category: Engine/Hybrid System
- Section: Starting
- Keyword: 2ZR-FE/ 2AZ-FE STARTING: STARTER: REMOVAL (2009 /2010 Corolla/Matrix)
- Keyword: 2ZR-FE/ 2AZ-FE STARTING: STARTER: INSTALLATION (2009 /2010 Corolla/Matrix)

Refer to the Repair Manual within E-TAS / TIS library:
- Division: Toyota
- Model: Rav4
- Year: 2009
- Service Category: Engine/Hybrid System
- Section: Starting
- Keyword: 2AR-FE STARTING: STARTER: REMOVAL (2009 RAV4)
- Keyword: 2AR-FE STARTING: STARTER: INSTALLATION (2009 RAV4)

2. Refer to the Problem Symptoms table.
Refer to the Repair Manual within E-TAS / TIS library:
- Division: Toyota
- Model: Applicable Vehicle
- Year: Applicable year
- Service Category: Engine/Hybrid System
- Section: Engine Control
- Keyword: SFI SYSTEM: PROBLEM SYMPTOMS TABLE

NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.