Body - Front Side Window Glass Rattling Noise When Operated

T-SB-0208-12

October 24, 2012

Front Side Window Glass Rattle Noise

Service Category
Vehicle Exterior

Section
Window/Glass

Market
USA





Applicability

Introduction

Some 2009 - 2013 model year Corolla and 2009 - 2012 model year Matrix vehicles may exhibit a rattle pop or click noise when operating the driver or passenger front window glass. In some cases the front window may become inoperative. This may be due to loose window regulator mounting bolts. Use the following repair procedure to address this condition.

Production Change Information





This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs shown.





Parts Information








Required Tools & Equipment





Warranty Information

Overview

NOTE

There are 2 separate Repair Procedures for Corolla and Matrix vehicles.

Corolla Repair Procedure

1. Verify the condition.

2. Remove front door window regulator handle assembly (without power window).

A. Using a clip remover remove the snap ring.

B. Remove the front door window regulator handle assembly and front door regulator inside handle plate.

3. Remove the front door inside handle bezel using the molding remover and disengaging the 3 claws.





4. Remove the front armrest upper base panel (without power window).

A. Using a molding remover disengage the 2 clips and 6 claws and remove the front armrest upper base panel.

B. With power door lock: Disconnect the connector.

5. Remove the front armrest upper base panel (with power window).





A. Using a molding remover disengage the 2 clips and 6 claws.

B. Disconnect the connector and remove the front armrest upper base panel.

6. Remove the front door trim board sub-assembly.





A. Using a molding remover disengage the claw and disconnect the door armrest cap.





B. Remove the 2 screws.





C. Using a clip remover disengage the 10 clips.

D. Disengage the 5 claws and separate the front door trim board sub-assembly from the front door inner glass weatherstrip.





E. Disengage the 2 claws and disconnect the front door inside handle sub-assembly.





7. Remove the front door service hole cover.

A. With power door lock:

(1) Disconnect the connector.





(2) Remove the front door service hole cover.





8. Remove the 2 bolts holding the window to the regulator assembly.

9. Reinstall the window regulator bolts using Loctite(R) Threadlocker Blue 242(R) (or equivalent). Torque: 8.0 N*m (82 kgf*cm, 71 in*lbf)

10. Temporarily install the power window switch or window handle to operate the window assembly and verify proper window operation.

11. Reassemble the door in reverse order.

Matrix Repair Procedure

1. Verify the condition.





2. Remove the front door window regulator handle assembly (without power window).

A. Using a clip remover remove the snap ring.

B. Remove the front door window regulator handle assembly and front door regulator inside handle plate.





3. Remove the front door inside handle bezel by using a molding remover and disengaging the 3 claws.





4. Remove the front armrest upper base panel (without power window).

A. Using a molding remover disengage the clip.

B. Using the molding remover disengage the 7 claws and remove the front armrest upper base panel.





5. Remove the front armrest upper base panel (with power window).

A. Using the molding remover disengage the clip and 7 claws.

B. Disconnect the connector and remove the front armrest upper base panel.

6. Remove the front door trim board sub-assembly





A. Remove the 3 screws.





B. Using a clip remover disengage the 10 clips.

C. Disengage the 5 claws and separate the front door trim board sub-assembly from the front door inner glass weatherstrip.





D. Disengage the 2 claws and disconnect the front door inside handle sub-assembly.





7. Remove the front door service hole cover (without power door lock).





8. Remove the front door service hole cover (with power door lock).

A. Disconnect the connector.

B. Remove the front door service hole cover.





9. Remove the 2 bolts holding the window to the regulator assembly.

10. Reinstall the window regulator bolts using Loctite(R) Threadlocker Blue 242(R) (or equivalent).

Torque: 8.0 N*m (82 kgf*cm, 71 in*lbf)

11. Temporarily install the power window switch or window handle to operate the window assembly and verify proper window operation.

12. Reassemble the door in reverse order.

© 2012 Toyota Motor Sales, USA