Campaign - Install Control Unit Connector Wire: Overview
Service Action CircularCode: UJ
March 1, 2000
Subject:
Volkswagen Jetta GLS VR6
Model Year 2000 Vehicles
INSTALL CONTROL UNIT CONNECTOR WIRE
Dear Volkswagen Dealer:
This is to inform you of the initiation of a service action campaign involving some Volkswagen Jetta GLS VR6 model year 2000 vehicles. The repair involves the installation of a connector wire.
Problem Description
It has been found that a small number of Jetta GLS VR6 vehicles were inadvertently not equipped in production with a connector wire for activating the after run" feature of the water pump in the event the engine coolant reaches an elevated temperature after the engine has been turned off.
Vehicle Identification Number Range
The vehicles affected are within the following vehicle identification number range:
3VWSE29M_YM002961 - 3VWSE29_YM021979
Please note that the above VINs represent the lowest and highest serial numbers of affected vehicles. Use of the OTIS campaign inquiry system will allow you to verify whether or not a particular vehicle, within the above VIN range, requires the retrofit work.
NOTE:
Volkswagen will not reimburse under this service action any duplicate repair work or a repair outside the VIN range.
Affected Vehicles
Please note that some vehicles have already been retrofitted at Volkswagen's port facilities. Although these vehicles fall within the affected VIN range, they are no longer identified with an "open" UJ code. Therefore, it is of utmost importance that you check your OTIS campaign inquiry system.
Remedial Action
Retrofit affected vehicles with a harness connector wire.
IMPORTANT:
Please Provide A Copy To All Personnel With Campaign-Related Responsibilities!
Owner Notification
Volkswagen will notify owners of affected vehicles by first class mail on or about March 10, 2000. A copy of the owner notification letter is enclosed for your information.
Inventory Vehicles
A small number of the affected vehicles are listed as dealer inventory. It is imperative that inventory vehicles with an "open" UJ campaign status code are corrected prior to retail delivery.
Parts Information
We will automatically ship to you, prior to owner notification, some connector wires, part number ZVW 971 228, according to your vehicle allocation. Additional required connector wires must be ordered by you from your respective parts depot. Please refrain from over-ordering; you may be required to return excess inventory.
Time Requirements/Reimbursement
To ensure prompt and proper payment, be sure to enter only claims for vehicles, which show the UJ campaign code in the OTIS campaign inquiry system on the day of repair.
UJ Data Entry Procedure
Code Application
Campaign Verification
For verification, always check your OTIS campaign inquiry system. Other systems such as the service history file are not valid.
Dealer Obligation
To ensure customer satisfaction, as well as minimize inconvenience to your customers, you are urged to service each vehicle at the scheduled service appointment time and make sure that each vehicle is returned to the customer washed and vacuumed inside. Every effort should be made to reduce any inconvenience to customers.
Service Help
If you have any questions regarding this or any other service action or recall campaign, please call (248) 340-4734 or (248) 340-4858.